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On-Demand Webinars about Marketing and Sales

Recorded on September 16, 2021
 

Know Your Sweepstakes, Contests and Lotteries

Recorded on August 10, 2021
 

Advertising Smartly

Advertising Smartly

$2,645,000 – That is what the CFPB fined eight mortgage lenders in in less than a two-month span in 2020 for false advertising.

Recorded on July 20, 2021
 

A-Z of Reg B

A-Z of Reg B

Your lenders and loan interviewers need to be intimately familiar with Reg B and the Equal Credit Opportunity Act’s requirements. Why? Because if they don’t know the reg and the requirements, they are quite likely to violate them.

Recorded on June 29, 2021
 

Fair Lending, be Proactive

Recorded on June 16, 2021
 

E-SIGN, It’s Value Pandemic or Not

E-SIGN, It’s Value Pandemic or Not

Electronic delivery can be your virtual friend before, during and after a pandemic. It helps the bank protect relationships, save time and money and satisfy customers who want information delivered quickly.

Recorded on May 11, 2021
 

Understanding UDAAP/UDAP and Complaints

Understanding UDAAP/UDAP and Complaints

Everything old, is new again. In January 2020, the CFPB issued a policy statement on how it was interpreting and enforcing UDAAP. In March 2021 the new acting director of the CFPB announced a reversal of that position.

Recorded on February 23, 2021
 

Common Compliance Violations – Your 2021 Update

Common Compliance Violations – Your 2021 Update

Mistakes are good when you learn from them. Mistakes are great when you learn from someone else’s. Join me as we look at what examiners are finding wrong in banks so they do not find it wrong in yours.

Recorded on December 10, 2020
 

Auditing Websites

Auditing Websites

One recent court case held that disclosures on a website were not conspicuous because it was not set apart from other text sufficiently and other distractions on the page drew away the readers attention.

Recorded on September 29, 2020
 

Sweepstakes, Contests and Lotteries, Oh My!

Sweepstakes, Contests and Lotteries, Oh My!

The conundrum, a branch wants to raffle off homemade pies to raise money for a charity near and dear to the heart of those bankers. But is this a raffle, a contest or a lottery?

Recorded on August 10, 2020
 

Live Webinar - Situational Awareness and Your Safety

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