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On-Demand Webinars about Operations Compliance

Recorded on July 12, 2017
 

Compliance Management – Program and Training

Recorded on June 22, 2017
 

Stop That Payment!

Stop That Payment!

Your customer is anxious to undo a transaction he’s initiated by ordering you not to make payment.

Recorded on June 14, 2017
 

50 Key Safe Deposit Procedures

50 Key Safe Deposit Procedures

Safe deposit operations are unique in that your staff members aren’t supposed to know what, if anything, is being added to or removed from the customer’s assets held in your vaults.

Recorded on May 23, 2017
 

Overdraft Protection Programs

Overdraft Protection Programs

There is a Rudyard Kipling poem which begins: “If you can keep your head when all about you are losing theirs and blaming it on you”.

Recorded on May 18, 2017
 

Social Media: Deal with It

Social Media: Deal with It

Guidance from the FFIEC indicates that all banks need to address social networking. You need to care about social media if your bank or your employees have a presence.

Recorded on May 17, 2017
 

Managing UDAAP Risk

Recorded on May 09, 2017
 

TIN/Name Mismatch Solutions

TIN/Name Mismatch Solutions

This webinar pays for itself with just three TIN/name fixes! Setting up deposit accounts to match for IRS purposes is important.

Recorded on May 03, 2017
 

Reg E Claims: Compliance Balancing Act

Reg E Claims: Compliance Balancing Act

When the bank has a claim for an unauthorized EFT, it costs money. The choices you make will determine how much that will be. If you pay every claim, you may be giving away profits.

Recorded on April 26, 2017
 

ACH Basics: Part 2

ACH Basics: Part 2

This webinar, the second in a three-part series, teaches you about ACH fundamentals.

Recorded on April 19, 2017
 

ACH Basics: Part 1

ACH Basics: Part 1

This webinar, the first in a three-part series, teaches you about ACH fundamentals, including transaction flows, network participants, managing risk of third parties, standard entry class codes, and common ACH violations.

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