Nobody wants compliance mistakes but when they are tolerable and in moderation, you grow, you learn from them and that leads to improvement and survival in a tough world of compliance and banking.
Mistakes happen. Even strong compliance programs can have a slip-up, and you may find your bank has wrongfully disclosed the Annual Percentage Rate (on a loan) or the Annual Percentage Yield (for a deposit product).
On-Demand Webinars about Operations Compliance
Recorded on November 06, 2018
Common Issues and Errors with Living Trust Accounts
Living trusts have become a popular estate planning vehicle, but they can cause headaches in the operations area when customers don’t understand what they can and cannot do with their trusts.
VISA recategorized its chargeback reason codes in April 2018. These changes could impact your Reg E investigation processes as well as non-reg E related disputes.
Training is a Pillar of your BSA/AML compliance program. And there is so must to train on! A new CTR, big changes on a new SAR, new beneficial ownership rules and risk-based customer due diligence. Is your staff ready and trained?
Recorded on September 06, 2018
IRS Reporting Requirements: 1098s, 1099s, TINs and Backup Withholding
It has always been said that no job is finished until the paperwork is done, and that is certainly true for your credit union and its IRS reporting responsibilities.
If you groan when someone walks into the bank with a power of attorney, it’s likely your discomfort stems from uncertainty about what to look for and what to do with this type of legal document.
When the bank has a claim for an unauthorized EFT, it costs you money. The choices you make will determine how much that will be. If you pay every claim, you may be giving away profits.
The conundrum, a branch wants to raffle off homemade pies to raise money for a charity near and dear to the heart of those bankers. But is this a raffle, a contest or a lottery?