When your bank receives a claim that an ACH charge to a customer’s account was unauthorized, you have to respond correctly and your customer expects swift results.
WednesdayApril 24, 2024
Common Compliance Violations, Enforcement Actions and Hot To
Nobody wants compliance mistakes but when they are tolerable and in moderation, you grow, you learn from them and that leads to improvement and survival in a tough world of compliance and banking.
Unauthorized ACH transactions can be costly to your bank. The overlapping and sometimes contradictory requirements of Regulation E and NACHA’s rules can make your error resolution task challenging.
Paraphrased, here is what one circuit court said, "consumers are protected from a company’s deception, even if they never actually read its disclosures." The world of compliance is different when you consider UDAAP. Period.
Change an online banking password and stop a cyber attack? Not necessarily. It may be closing the barn door after the horses are out. The operational response to a cyber incident must be swift, decisive, effective.
Recorded on January 21, 2016
IRA Advanced: Rollovers, Transfers, Beneficiary Payouts - Nothin' To It!!
If you have a good grasp of IRA basics but need information on the more complex IRA questions involving transfers, rollovers, distributions, and IRS reporting, Patrice Konarik's webinar, "IRAs--Complicated Issues," is just what you
Recorded on December 18, 2015
Opening Business Accounts: CIP, CDD, Assigning Risk and Scripts
An estimated nine million Americans have their identities stolen each year. Identity thieves may drain accounts, damage credit, and even put medical treatment at risk.