Skip to content

Upcoming Live Webinars about Operations Compliance

TuesdayApril 16, 2024
 

Unauthorized ACH Item claims

Unauthorized ACH Item claims

When your bank receives a claim that an ACH charge to a customer’s account was unauthorized, you have to respond correctly and your customer expects swift results.

WednesdayApril 24, 2024
 

Common Compliance Violations, Enforcement Actions and Hot To

TuesdayApril 30, 2024
 

Junk Fee Crack Down

Junk Fee Crack Down

Junk Fees. War has officially been declared on them by the Biden Administration, the CFPB, the FTC, the FCC, and the Department of Justice.

TuesdayMay 21, 2024
 

ODs. NSFs and Fees – Oh, My!

WednesdayMay 22, 2024
 

Managing UDA(A)P and Complaints to Mitigate Risk

On-Demand Webinars about Operations Compliance

Recorded on August 16, 2016
 

The HIGHs of Banking Marijuana-related Businesses

Recorded on July 20, 2016
 

Managing Unauthorized ACH Items

Managing Unauthorized ACH Items

Unauthorized ACH transactions can be costly to your bank. The overlapping and sometimes contradictory requirements of Regulation E and NACHA’s rules can make your error resolution task challenging.

Recorded on May 11, 2016
 

UDAAP & Truth in Savings: 10 Common Errors

Recorded on May 10, 2016
 

UDAAP Reality Check

UDAAP Reality Check

Paraphrased, here is what one circuit court said, "consumers are protected from a company’s deception, even if they never actually read its disclosures." The world of compliance is different when you consider UDAAP. Period.

Recorded on April 27, 2016
 

Stop That Payment!

Stop That Payment!

Your customer is frantic to undo a transaction he’s initiated by ordering you not to make payment.

Recorded on March 08, 2016
 

Cyber Attacks: What Ops is doing now

Cyber Attacks: What Ops is doing now

Change an online banking password and stop a cyber attack? Not necessarily. It may be closing the barn door after the horses are out. The operational response to a cyber incident must be swift, decisive, effective.

Recorded on January 21, 2016
 

IRA Advanced: Rollovers, Transfers, Beneficiary Payouts - Nothin' To It!!

Recorded on December 18, 2015
 

Opening Business Accounts: CIP, CDD, Assigning Risk and Scripts

Recorded on December 16, 2015
 

Overdrafts: Latest Regulatory Feedback, Guidance & Best Practices Webinar

Recorded on December 10, 2015
 

Red Flags for Identity Theft: Frontline Annual Training

Pages

Search Webinars