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Upcoming Live Webinars about Operations Compliance

TuesdayOctober 05, 2021
 

Visa & Reg E Error Resolution

Visa & Reg E Error Resolution

Regulation E came back into the news in a big way in 2019 as the CFPB levied a $3.5 million civil money penalty and $12 million in restitution against an institution for incorrectly processing dispute claims.

WednesdayOctober 06, 2021
 

Foreclosure surge and Related Compliance Issues

Foreclosure surge and Related Compliance Issues

This two-hour webinar focuses on the provisions of the April Compliance Bulletin, the Real Estate Settlement Procedures Act (Regulation X), and related laws and regulations that protect borrowers and assure prompt and appropriate actions is taken in

ThursdayOctober 07, 2021
 

Mastercard & Reg E Error Resolution

Mastercard & Reg E Error Resolution

Regulation E came back into the news in a big way in 2019 as the CFPB levied a $3.5 million civil money penalty and $12 million in restitution against an institution for incorrectly processing dispute claims.

ThursdayOctober 14, 2021
 

Understanding Reg E Claims

Understanding Reg E Claims

Don’t you get mad when a customer makes a stupid choice to EFT money, then wants to make a claim so they can get that money back from the bank.

FridayOctober 15, 2021
 

BSA Exam Hot Spots

On-Demand Webinars about Operations Compliance

Recorded on November 08, 2018
 

The Marijuana Banking Dilemma

The Marijuana Banking Dilemma

This program takes a deep, hard look at the risks and rewards, the practical challenges of truly avoiding banking MRBs, as well as the challenges of embracing them.

Recorded on November 06, 2018
 

Common Issues and Errors with Living Trust Accounts

Recorded on October 11, 2018
 

VISA and Reg E Error Resolution

VISA and Reg E Error Resolution

VISA recategorized its chargeback reason codes in April 2018. These changes could impact your Reg E investigation processes as well as non-reg E related disputes.

Recorded on September 26, 2018
 

Stop That Payment!

Stop That Payment!

Your customer is anxious to undo a transaction he’s initiated by ordering you not to make payment.

Recorded on September 25, 2018
 

BSA Annual Training

BSA Annual Training

Training is a Pillar of your BSA/AML compliance program. And there is so must to train on! A new CTR, big changes on a new SAR, new beneficial ownership rules and risk-based customer due diligence. Is your staff ready and trained?

Recorded on September 06, 2018
 

IRS Reporting Requirements: 1098s, 1099s, TINs and Backup Withholding

Recorded on August 28, 2018
 

The ABC's of Policies

The ABC's of Policies

It sounds so simple: Policy, Procedure, Practice and Performance are the backbones of your credit union’s operations.

Recorded on August 21, 2018
 

Insider's Guide to Operations Procedures

Recorded on July 31, 2018
 

Analyzing and Accepting Powers of Attorney

Analyzing and Accepting Powers of Attorney

If you groan when someone walks into the bank with a power of attorney, it’s likely your discomfort stems from uncertainty about what to look for and what to do with this type of legal document.

Recorded on July 18, 2018
 

Reg E Claims: Just do them right!

Reg E Claims: Just do them right!

When the bank has a claim for an unauthorized EFT, it costs you money. The choices you make will determine how much that will be. If you pay every claim, you may be giving away profits.

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