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Upcoming Live Webinars about Operations

TuesdayApril 16, 2024
 

Unauthorized ACH Item claims

Unauthorized ACH Item claims

When your bank receives a claim that an ACH charge to a customer’s account was unauthorized, you have to respond correctly and your customer expects swift results.

ThursdayApril 18, 2024
 

Beneficial Ownership Update for Staff

WednesdayApril 24, 2024
 

Common Compliance Violations, Enforcement Actions and Hot To

TuesdayApril 30, 2024
 

Junk Fee Crack Down

Junk Fee Crack Down

Junk Fees. War has officially been declared on them by the Biden Administration, the CFPB, the FTC, the FCC, and the Department of Justice.

ThursdayMay 16, 2024
 

BSA/OFAC Officer Summer Update 2024

BSA/OFAC Officer Summer Update 2024

During this webinar, we will bring you up to speed on all things BSA and OFAC for 2024. It’s been a busy year as beneficial ownership continues to roll out amidst legal battles. New National Risk assessments have been published and crime abounds.

TuesdayMay 21, 2024
 

ODs. NSFs and Fees – Oh, My!

WednesdayJune 05, 2024
 

Permanent course title goes here (no "Live -" or date)

Permanent course title goes here (no "Live -" or date)

Poor box relocations, recent law enforcement (search and seizure) vault raid, incorrect box drillings, sloppy recordkeeping and many nationwide financial institutions now eliminating safe deposit box services, have significantly impacted our industry

On-Demand Webinars about Operations

Recorded on January 07, 2022
 

Alert! Beneficial Ownership Proposed Rule Dropped--A Comple

Recorded on January 06, 2022
 

Alert! Federal and State Regulators Release Updates to the B

Alert! Federal and State Regulators Release Updates to the B

The Federal Financial Institutions Examination Council (FFIEC) today released one new section and updates to three sections of the Bank Secrecy Act/Anti-Money Laundering (BSA/AML) Examination Manual. Today’s updates affect the following sections:

Recorded on December 14, 2021
 

Revocable Trust Accounts

Revocable Trust Accounts

This program is for every banker who has suffered headaches due to customers having no clue what they can and cannot do with their living trusts. .

Recorded on December 09, 2021
 

Don’t Forget Website Auditing

Don’t Forget Website Auditing

Banks rely more today on websites for advertising and information delivery to stay in contact and increase brand awareness with customers.

Recorded on December 08, 2021
 

BSA 2021 Recap and Peak Into 2022

Recorded on November 30, 2021
 

IRA Year End Wrap Up

Recorded on October 15, 2021
 

BSA Exam Hot Spots

Recorded on October 14, 2021
 

Understanding Reg E Claims

Understanding Reg E Claims

Don’t you get mad when a customer makes a stupid choice to EFT money, then wants to make a claim so they can get that money back from the bank.

Recorded on October 07, 2021
 

Mastercard & Reg E Error Resolution

Mastercard & Reg E Error Resolution

Regulation E came back into the news in a big way in 2019 as the CFPB levied a $3.5 million civil money penalty and $12 million in restitution against an institution for incorrectly processing dispute claims.

Recorded on October 05, 2021
 

Visa & Reg E Error Resolution

Visa & Reg E Error Resolution

Regulation E came back into the news in a big way in 2019 as the CFPB levied a $3.5 million civil money penalty and $12 million in restitution against an institution for incorrectly processing dispute claims.

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