Nobody wants compliance mistakes but when they are tolerable and in moderation, you grow, you learn from them and that leads to improvement and survival in a tough world of compliance and banking.
You shouldn’t be faulted just because, “you don’t know, what you don’t know.” But you will be because you should know. When in compliance, you are responsible for ALL of the compliance changes, updates and guidance issued in 2021.
Your lenders and loan interviewers need to be intimately familiar with Reg B and the Equal Credit Opportunity Act’s requirements. Why? Because if they don’t know the reg and the requirements, they are quite likely to violate them.
Electronic delivery can be your virtual friend before, during and after a pandemic. It helps the bank protect relationships, save time and money and satisfy customers who want information delivered quickly.
One of the most severe penalties from a pattern of MLA violations was having a CRA rating downgraded and it just recently happened. The Military Lending Act and especially the Servicemembers Civil Relief Act are still hot issues.
Mistakes are good when you learn from them. Mistakes are great when you learn from someone else’s. Join me as we look at what examiners are finding wrong in banks so they do not find it wrong in yours.
It’s a fact of life, “you don’t know, what you don’t know.” Unfortunately, that never means you are not responsible for ALL of the compliance changes, updates and guidance that were issued in 2020.
Recorded on January 11, 2021
RESPA – Section 8 Unearned Fees and Kickbacks Violations