CANCELED Twenty-Five Things You Must Know About Workplace Violence - January 12, 2021
Presented by
Carol Dodgen
1:30 – 3:30 p.m. CDT
Change often brings stress that leads to conflict, and we have certainly seen a lot of changes over the past year. No workplace is immune from attack. When tempers flare, how can we defuse arguments and avoid violence? Whether the attack comes from a coworker, a current or past domestic partner, a customer, or someone entering the workplace to commit a crime, it is crucial that every employee understand his/her role in prevention, reporting, and responding to workplace violence. We must be prepared and trained for each type of attack. This timely session will shine a light into the vast darkness of violence and illuminate critical steps we should take to avoid a tragedy. It is imperative that we stress the importance of preventing rather than just reacting; therefore, we will examine recent cases to help us understand underlying reasons for conflict and how to address those causes. Awareness, preparation, and training are key to survival. This session will provide clarification on best practices for preparation, response, and survival. Attendees will learn principles that will benefit them in their workplace and in their personal life as well. Session highlights include:
How to effectively defuse anger
Behaviors of concern
Physical and verbal cues that precede violence
What characteristics are common among perpetrators of violence
Recent case studies and what we can learn from them
How to deal with threats
Situational awareness
Techniques and skills to resolve conflicts
Common risk factors
Domestic abuse that spills over into the workplace
Personal security measures
What you must have in place before an incident occurs
The progression toward violence
Why your response is key to your survival
What affect your workplace culture has
Responding to active shooter events
Considerations when disciplining or terminating employees
The danger of complacency
Who Should Attend:
Anyone who could potentially be involved in a workplace violence situation.
Carol Dodgen
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