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How to Build a Fair Lending Training System

The federal bank regulatory agencies, the Department of Justice and others continue to pound banks over fair lending issues. Examiner-ordered corrective action generally includes conducting a risk assessment, training, ongoing monitoring and other solutions. All of these actions are part of a compliance management system (CMS). A well-developed Fair Lending CMS is the best way to prevent fair lending problems in the first place. And even the best CMS is of little value without a solid training program.

Upon completion of the program you will understand how to establish and maintain a fair lending training system by;

  • Conducting a needs assessment;
  • Developing an action plan;
  • Identifying the audience;
  • Evaluating training options;
  • Identifying resources;
  • Measuring and maximizing results;
  • Keeping and organizing records;
  • Setting up your training environment; and
  • Maximizing your presentation skills.

Fair lending violations are getting a lot of attention from examiners and from the Department of Justice. Violations can be very expensive and the damage to the reputation of the financial institution can be devastating. Developing and maintaining a solid compliance management system is the best defense against fair lending problems. One critical component of a CMS is the training program.

The program is designed for management of all loan departments, compliance officers, trainers and training managers, and those with responsibility for assuring compliance with fair lending laws and regulations.

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