Do you "publish" compliance violations for the world to see? That can certainly happen if you have a website, and what bank today doesn't?
Why Attend - Do these questions cause you concern?
- Are you breaking the law with your website?
- How many times have violations misled consumers?
- Could what is on your web page be Unfair or Deceptive?
- Are there Fair Lending problems that could impact your CRA rating?
- Might you be violating children's protection laws by collecting information?
- If you offer loan applications on our site, is there a problem with ARMs?
Yes, even the simplest of web pages can violate the law, and page counters can tell your regulator how many times a violation has been seen. Just because you saw it on a big bank's site doesn't mean it is OK for you to do. You must understand the risks and the rules.
Multiple regulatory requirements influence what you can and should have on your web pages, for loans, deposits, fair lending, privacy and regulatory guidance. The rules are not "in addition to," so much as they must be interpreted and applied to this medium. Some guidance items are unique and we'll discuss them, too.
What you will learn - Join Andy Zavoina, CRCM, for a two-hour review of:
- what should be audited on your website
- how to audit effectively, and how often
- common website violations
- the basics of electronic disclosures on your site
- what triggers E-SIGN and UETA requirements
- what process you should use to implement website changes
Additional benefit - Your program materials will include workpapers to complete a thorough audit of your website. The program includes practical examples of what to look for to avoid violations and manage change. The bank's compliance officer and auditor should be the first to know if there is a problem on your site, not the last. Effective auditing and maintenance procedures are the key.
Who Should Attend?
- Compliance and auditing professionals
- Webmasters
- Marketing personnel
- Operations, lending and any other personnel who help with website content, change requests and maintenance.