Most Popular Lending Content
HELP! My bank is acquiring another bank that has an in-house credit card portfolio!
05/19/2024
My bank has just acquired another bank that has its own in-house credit card program. We’ve purposely never done an in-house credit card program because of the sizeable compliance burden of them, but now here we are. What do I need to know for compliance on these acquired cards?
Reporting on exceptions by officer
05/19/2024
Why summarize exception data by loan officer?
What is “Abusive,” technically?
05/19/2024
In terms of UDAAP, what makes something “Abusive”?
I think our CD Special is disclosing an inaccurate APY. It is less than the interest rate!
05/12/2024
My bank is doing CD specials a lot lately, and with rates being higher, there are now actual differences between the interest rate and the APY. I want to get it right! I’m concerned that something is wrong with our 13 month CD special (interest paid at maturity), because the APY is LESS than the interest rate. How can this be?!
Denied based on outside information.
05/12/2024
Can you provide guidance on what is considered an outside source? On the Notice of Action Taken in the Disclosure of Use of Information Obtained from an Outside Source, what would be considered an outside source. We have a customer where the denial is based on “Collection Action or Judgment” which was identified when the account officer did a search through our State’s website. Would this constitute such a disclosure and if the borrower wanted to request a copy as they have a right to would we simply give them the name of the website?