We have had issues with counterfeit checks on our bank. One of the counterfeit checks were sent through another bank. The other bank called for verbal verification and did not get the amount verified, just the check number. It is a check number of our bank so it was verifed by our teller. However, the check was a counterfiet so it was sent back. Does our bank have to stand behind this verbal verification since it was a counterfeit? What can we as a bank do?

Verbal confirmations are statements made at a point in time with limited information, and don't commit you to paying a check that turns out to be counterfeit or, in the case of customer checks, drawn on insufficient available funds. That said, your staff always should couch any check verification in terms of "based on current information" and "subject to verification at actual presentment."

This definitely answers my question. Thank you so much.

back when we used to do verbal verifications, I always stated, that checks good/not good "at the time present time". Thankfully we no longer do it