What should we include in our files to substantiate the analysis/reasoning for closing a branch? I really want to ensure that these stand on their own and tell the story.
We maintain the typical information:
• Reason for Closure (lack of profitability, loss lease, etc.)
• Transaction Summaries/Transaction Volume
• Financial Information about branch – Operating Income and Expense
• Other institutions serving the market/distance to institutions
• Information about the facility (age, ownership status, book value, tax value, infromation surrounding obsolescense, if applicable, etc.)
• Options available to clients

Are there any other materials that you can recommend?

With respect to other institutions serving the market you should note if they are full service or limited service facilities.