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#1285529 - 11/12/09 07:12 PM
Re: Reg E Revisions Announced
Princess Romeo
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Platinum Poster
Joined: Feb 2003
Posts: 962
PA
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Am I correct that this not only applies to banks with automated overdraft programs, but even the banks that have someone manually decide every day which items to pay or return?
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#1285551 - 11/12/09 07:33 PM
Re: Reg E Revisions Announced
Princess Romeo
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10K Club
Joined: Oct 2006
Posts: 14,390
Cheeseheadland
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And if the at the time of atm wd they were fine, but by the time they processed and the mortgage check got in first thus causing the atm wd to look like an OD, then... ???
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#1285590 - 11/12/09 08:09 PM
Re: Reg E Revisions Announced
#Just Jay
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Posts: 8,272
Where the heart is
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From page 53 of the final rule:
The Board recognizes that financial institutions and consumers have imperfect information as to the balance in the account at the time of the transaction. Financial institutions face operational limitations in processing transactions, and in tracking the consumer’s actual balance, because transactions may not be processed in real-time. Similarly, even if a consumer checked his or her balance prior to a transaction, the balance may not be updated, so the consumer may inadvertently overdraw his or her account on the belief funds are available.
On balance, the Board believes financial institutions are in a better position to mitigate the information gap by developing improved processing and updating systems, as they have in recent years, and as the Board expects they will continue to do over time. ****************************************** If your customer does this more than a few times, then close the account - or take away their ATM/Debit card. That's one way to mitigate the information gap.
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#1285600 - 11/12/09 08:16 PM
Re: Reg E Revisions Announced
Princess Romeo
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10K Club
Joined: Jun 2004
Posts: 20,083
Pulling people out of the ditc...
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The Board recognizes that financial institutions and consumers have imperfect information as to the balance in the account at the time of the transaction There is no reason that a consumer should have imperfect info...they control the checks written and ATM withdrawls... talk about no accountability...
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#1285646 - 11/12/09 08:50 PM
Re: Reg E Revisions Announced
HappyGilmore
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Georgia Plum
Unregistered
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What they need to do is force merchants to send their transactions same day if they want to get their money. Any transactions not processed timely would then be subject to return.
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#1285716 - 11/12/09 09:43 PM
Re: Reg E Revisions Announced
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Joined: Jun 2001
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We saw this huge run-up in advertisements and marketing campaigns to encourage people to use their Debit Card instead of cash or checks. Using the Debit Card to purchase piddly items such as a burger and fries, coffee-mocha-latte, your sandwhich at the cafeteria, or a pack of gum at a convenience mart was heavily marketed as "thee way" to go - be hip, be cool, yadda, yadda. (I know - these ads were mainly from VISA and Mastercard, but remember all of us evil bankers are thrown into the same bucket.)
Add to that, many institutions encouraged people to use their Debit Card (greater interchange fee income) with automatic sweepstakes entries, added bonus points - what-have-you.
And the Debit card IS a neat and convenient way to pay for purchases, but if you are going to use it that way, you really need to have about a $100 cushion in your account to avoid the pitfalls of maintenance fees and other forgotten deductions that reduce your balance.
Problem is - these cards were marketed as heavily to people that did not have that kind of cushion as it was to people that did. So was it really a surprise when people started hitting just below their account balance when swiping their card for those fries and a chance to win a sweepstakes?
As you sow, so shall you reap - I guess.
Now that the wild party (for both banks and consumers) seems to be just about over, I guess all of us will need to sober up - banks will need to be less exuburant with the fee programs, and consumers will need to learn how to budget and live within their means.
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CRCM,CAMS Regulations are a poor substitute for ethics. Just sayin'
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#1285763 - 11/12/09 10:07 PM
Re: Reg E Revisions Announced
Princess Romeo
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Joined: Oct 2006
Posts: 14,390
Cheeseheadland
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... and consumers will need to learn how to budget and live within their means. Or how about going back to regularly checking and balancing their checkbooks so they can be personally accountable for what they have, or don't have. I cannot blame the banks here... no one pulls the debit card out of your wallet for you, no one hands it to the cashier for you, no one signs the receipt for you. You do. You are the sole reason you incur a fee. No other.
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#1285764 - 11/12/09 10:09 PM
Re: Reg E Revisions Announced
HappyGilmore
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Power Poster
Joined: May 2005
Posts: 8,487
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The Board recognizes that financial institutions and consumers have imperfect information as to the balance in the account at the time of the transaction There is no reason that a consumer should have imperfect info...they control the checks written and ATM withdrawls... talk about no accountability... We can complain all we want, but some banks have done some pretty raw things to consumers in the name of fee income. The problem is that some of us have simply taken advantage of consumers who don't pay attention their account balance or don't understand how ATMs or single-purchase debit card transactions work. Some of the OD charges I've read about for a few dollars in purchase made me ill, because I knew what was going to happen. And it did. And don't think Congress will back down just because the FRB issued a rule. Under the new rules, if they don't opt-in, they won't be able to make their purchase. That means, they won't be able to get that cash late at night to cover an emergency, or pay for gas at a station in the middle of nowhere in western Kansas on a cold night. Then they'll blame the banks for not letting them get their money. All I can say is that we better do a good job in explaining to customers why they might want to opt-in.
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#1285777 - 11/12/09 10:18 PM
Re: Reg E Revisions Announced
Princess Romeo
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Joined: Aug 2001
Posts: 21,939
Next to Harvey
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If your customer does this more than a few times, then close the account - or take away their ATM/Debit card. That's one way to mitigate the information gap. Poesy. Pure poesy. If we ever meet, tell me I owe you a beer. 
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#1285782 - 11/12/09 10:22 PM
Re: Reg E Revisions Announced
Elwood P. Dowd
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Joined: Jun 2001
Posts: 8,272
Where the heart is
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If your customer does this more than a few times, then close the account - or take away their ATM/Debit card. That's one way to mitigate the information gap. Poesy. Pure poesy. If we ever meet, tell me I owe you a beer. You gonna pay for it with your Debit card? 
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CRCM,CAMS Regulations are a poor substitute for ethics. Just sayin'
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#1285788 - 11/12/09 10:25 PM
Re: Reg E Revisions Announced
#Just Jay
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Power Poster
Joined: Jun 2001
Posts: 8,272
Where the heart is
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I cannot blame the banks here... no one pulls the debit card out of your wallet for you, no one hands it to the cashier for you, no one signs the receipt for you. You do. You are the sole reason you incur a fee. No other. Just think of us as financial bartenders. Sorry fella, you've had enough to drink already.
_________________________
CRCM,CAMS Regulations are a poor substitute for ethics. Just sayin'
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#1285915 - 11/13/09 12:20 PM
Re: Reg E Revisions Announced
Princess Romeo
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Power Poster
Joined: Jan 2008
Posts: 6,389
Looking for My Happy Place....
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Has anyone given any thought about what will happen when you have an offline situation? And VISA's offline limits?
How will this work?
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What would you do if you knew you could not fail? ~ Dr. R Schuller
My opinion only.
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#1285921 - 11/13/09 12:58 PM
Re: Reg E Revisions Announced
Tigg
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Joined: Jul 2001
Posts: 85,464
Galveston, TX
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Unless the customer has opted-in for overdraft services, the bank will be prohibited from charging any overdraft fees if the tranaction causes an overdraft.
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#1285931 - 11/13/09 01:28 PM
Re: Reg E Revisions Announced
rlcarey
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Power Poster
Joined: Jan 2008
Posts: 6,389
Looking for My Happy Place....
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Thanks, Randy.
You can still return the item though, is that correct?
Thanks again.
Last edited by Tigg; 11/13/09 02:12 PM. Reason: another question
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What would you do if you knew you could not fail? ~ Dr. R Schuller
My opinion only.
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#1285963 - 11/13/09 02:16 PM
Re: Reg E Revisions Announced
Tigg
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Platinum Poster
Joined: Feb 2003
Posts: 962
PA
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How would you return a POS or ATM transaction?
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#1286492 - 11/13/09 09:05 PM
Re: Reg E Revisions Announced
Princess Romeo
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Junior Member
Joined: Nov 2009
Posts: 40
Kentucky
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What is amazing to me is that this new Reg seems to cover ALL debit card transactions associated with checking accounts, NOT just those cards associated with an account that has a courtesy pay limit. This places banks in a very new and strange situation: in order to be able to charge for any debit card overdrafts, they must get the customer's approval to do so. I wonder if this was really the result they were after? There will be unintended consequences.
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#1286510 - 11/13/09 09:23 PM
Re: Reg E Revisions Announced
West_Delta
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Joined: Oct 2000
Posts: 40,086
Cape Cod
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I wonder if this was really the result they were after? There will be unintended consequences. That is precisely the result they were seeking. The regulators are tired of hearing consumers moan about being pillaged by bankers. And even though the really abusive banks are a minority, the rest of the industry did let them get away with their fee-frenzy far too long. Wait until August 15, when all those opt-ins fail to come in from existing customers and bankers have to deny all the overdraft junkies. There had better be a whole lot of backup in the customer call centers on Monday, the 16th!
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