Our experience has been checkered. We have provisions in state law the allow us to refuse to deliver records (except when summoned to court duces tecum (with the records)). At court, we have the right to request reimbursement, but the judge can disallow it.
For records that attorneys request during "discovery," we try to work with most attorneys and get what we can, knowing it will be passed along.
Most states don't have laws requiring reimbursement for research and records. Why? Because most state legislatures are populated by attorneys, many of whom keep their outside practices open while serving as our elected leaders. Something about shooting themselves in the foot?
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John S. Burnett
BankersOnline.com
Fighting for Compliance since 1976
Bankers' Threads User #8