Skip to content
BOL Conferences
Forums · Active Threads · Forum Rules · Mark All Read · Log In
BankersOnline.com Forums Banker Forums Lending Compliance Consumer Dispute/ Not Our Customer
Thread Options
#718604 - 04/19/07 03:19 PM Consumer Dispute/ Not Our Customer
Wiqit Offline
Member
Joined: Dec 2004
Posts: 56
Good morning!

We received a Consumer Dispute Verification from TransUnion yesterday. We do not show any records relating to the customer on our books...we have checked current data and paid off loans as well. The Consumer Comments section states, "not liable for acct (i.e. ex-spouse, business)...". However, the name of the business is not specified.

What should we do in this instance?

I appreciate any help! Thank you!

Return to Top
Lending Compliance
#719018 - 04/19/07 08:30 PM Re: Consumer Dispute/ Not Our Customer Wiqit
GenerousLife Offline
Diamond Poster
Joined: Feb 2002
Posts: 1,466
USA
Can you respond and ask for more information?
_________________________
"No problem can withstand the assault of sustained thinking." ~ Voltaire
"Sustained thinking gives me a headache." ~Me

Return to Top

Moderator:  Andy_Z