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#740515 - 05/25/07 04:06 PM SCRA Audit
Reed Offline
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Reed
Joined: Sep 2005
Posts: 1,251
West Coast
Does anybody have an audit program for SCRA that they would be willing to share?

Thanks

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Audit
#741342 - 05/29/07 12:45 PM Re: SCRA Audit Reed
Reed Offline
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Reed
Joined: Sep 2005
Posts: 1,251
West Coast
Does anyone do a SCRA review/audit? How do you go about it?

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#748827 - 06/07/07 04:28 PM Re: SCRA Audit Reed
Andy_Z Offline
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Posts: 27,763
On the Net
I haven't heard of a specific audit on these accounts. I suppose a routine audit would be to get a list of accounts under the SCRA restrictions, check your rate and fees entries to ensure compliance, see if there are procedures to "watch" these accounts in the event of litigation and to see if you have a tickler to revert to the contract rate or reaffirm coverage when SCRA protections are scheduled to end.
_________________________
AndyZ CRCM
My opinions are not necessarily my employers.
R+R-R=R+R
Rules and Regs minus Relationships equals Resentment and Rebellion. John Maxwell

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#749654 - 06/08/07 04:09 PM Re: SCRA Audit Reed
Patsy Cline Offline
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Posts: 1,117
On the road...
I follow a checklist from the monitoring manual I purchased. Basically, the following:
Do you have policies and procedures in place?
Do you document the service member's eligibility to receive relief? (evidence of the service member's call to active duty, a written letter from the service member invoking the 6% cap on interest rates for debts incurred prior to activation.)
Do you not charge more than 6% in interest for any debt incurred prior to activation?
Do you forgive the difference between the contractual rate and the 6%?
_________________________
Michelle CRCM

"What would you attempt to do if you knew you could not fail?" ~ unknown


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#750371 - 06/11/07 01:15 PM Re: SCRA Audit Patsy Cline
Reed Offline
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Reed
Joined: Sep 2005
Posts: 1,251
West Coast
Thanks a lot, that helps.

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