What does signing a paper form do to demonstrate that they can in fact receive, open, and read emails sent by you, prior to you sending the appraisal?
Also, for the applicants that apply online, are you sending the emailed appraisals from the same source your are providing disclosures or no? I would also opine that if you are using a vendor to assist with taking applications online, that that esign protocol to receive disclosures via the vendor may be separate from the protocol to receive disclosures directly from your loan officers and processors.
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I don't repeat gossip, so listen closely...