by Randy Carey:
You are never under any obligation to conduct a transaction for a customer or non-customer when the bank is not comfortable getting involved.
by John Burnett:
Unless you have a contract with the customer in which you agree to provide the service as requested (which is very rare, and typically only done with commercial accounts), you're certainly able tor refuse this request.
by Ken Golliher:
You allude to your potential SAR filing responsibilities. The SAR narrative will be one paragraph longer if you follow the customer's instructions.
Does that make sense to you?