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Vendor Guru Q&A - Operations

Challenges of manual back-office workflows for payments

Drawbacks of legacy payment processing systems

Benefits of payment and check processing interoperability

Branch transformation and ensuring your branch is a true retail destination

Aging infrastructure and siloed platforms across in-branch and remote payment channels cause friction, surging costs and poor user experiences

Common causes of exceptions

Automatically generated document placeholders

Desktop imaging

Gaining additional context with exception comments

Causes of missing documents

Latest Operations Topics

How can I make Marketing follow compliance rules?

03/19/2023

Being in Compliance, I feel like I’m always at odds with the Marketing department. How can I get them to understand how important the rules are?

Small Business data reporting and the impact to your fair lending program

03/12/2023

Do you know how Section 1071 Small Data collection will affect your fair lending program?

We have not done any amendments, what do we do?

03/12/2023

What is the age of majority for an eligible beneficiary who is a minor?

Reg E and buyer’s remorse

03/12/2023

If a consumer purchased tires and later claimed they were defective and they filed a Reg E claim, but refused to go back to the merchant, can we deny his claim?

Extending repeatedly overdrawn status

03/12/2023

If a depositor who was repeatedly overdrawn continues to be repeatedly overdrawn during the six months they are subject to the repeated overdrafts exception hold rule, can we extend their repeatedly overdrawn status?

What’s this I hear of a new FDIC digital sign for FDIC membership!?

03/12/2023

I’ve heard rumors of a new FDIC digital sign requirement for “Member FDIC”. What is that all about?

Availability of cash deposits

03/05/2023

When does the bank have to make a deposit of cash available for withdrawal from a transaction account?

What are some of the biggest landmines in lending advertisements?

03/05/2023

What are some of the biggest landmines in lending advertisements?

Appraisal Bias and the risk to your fair lending program

03/05/2023

How can appraisal bias effect my fair lending program? We use a third-party

Are banks obligated to cross-file with states

03/05/2023

Is there a requirement for financial institutions to file 1099 tax forms (A,B,C,INT,MISC,NEC) with various states or is just the IRS?

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Most Popular Operations Content

How can I make Marketing follow compliance rules?

03/19/2023

Being in Compliance, I feel like I’m always at odds with the Marketing department. How can I get them to understand how important the rules are?

Challenges of manual back-office workflows for payments

03/19/2023

What are some challenges of relying on manual back-office workflows?

Drawbacks of legacy payment processing systems

03/12/2023

What are some challenges of legacy payment processing systems?

Reg E and buyer’s remorse

03/12/2023

If a consumer purchased tires and later claimed they were defective and they filed a Reg E claim, but refused to go back to the merchant, can we deny his claim?

Extending repeatedly overdrawn status

03/12/2023

If a depositor who was repeatedly overdrawn continues to be repeatedly overdrawn during the six months they are subject to the repeated overdrafts exception hold rule, can we extend their repeatedly overdrawn status?

Pages