Latest Operations - Return Items/Checks Topics

Submitting Credit for Incorrect ACH (R01)

01/27/2019

An ACH credit was incorrectly returned as NSF (R01). It was brought to our attention 5 days after it occurred by the member. What is our best way at getting the credit to be resubmitted (having the member work with the company, us working with the originator or ODFI, something else)?

Late Payments/Returns: Com-Check

09/30/2018

Is a com-check that truckers use like a draft? Can they be returned outside of the 24 hours for unauthorized? We have one that is supposed to be returned to us, it was deposited on Jan 19 and still has not been returned.

Fed Adjustment for Duplicate Presentment-RDC

06/17/2018

We received a Fed adjustment for duplicate presentment (failure to secure)​ for an RDC item​. ​The item was originally processed by our member RDC (blank endorsement) and​ paid in December 2017. The item was subsequently stolen from his home. In January 2018 a second presentment was made via ATM and now includes a​ third party endorsement . The item was credited to the third party's account​ at the other financial institution of which the payee has no ownership. Do I have any breach of warranty claim (presentment or transfer) against​ either the drawn on bank or the second presentment bank?

Hold Notification for Returned Item?

09/10/2017

When you receive notice of a returned item and place a hold on the clients account are you required to provide the customer with a Hold Notice? Also, if the item ends up not being returned are you required to notify customer?

Returned Canadian Check Stamped Domicile Error

09/03/2017

We have a returned Canadian check that is stamped Domicile Error. Can you please explain this to us?

Returning Check Due to Missing Endorsement

11/15/2015

A client has contacted us stating that a check written by them to a company has not been received by the company. We show the check cleared August 26th, but there are no endorsements of any kind on the back of the check. Can we return this check due to missing endorsement?

"Stale Dated" After Midnight Deadline

10/18/2015

We have a utility company that has had a couple of very stale dated check post to their account. Can these be returned to the Drawee bank as "Stale Dated", after the midnight deadline? Just need confirmation.

Check Returned As Uncollected Funds & NSF

10/04/2015

Can a check that is returned "uncollected funds" and then returned again "NSF" be redeposited?

Timeline for Check Returned as Fraudulent

09/13/2015

Is there a timeline for a check to be returned as a forgery or fraudulent? If so what would the reason code be?

Duplicate Item Negotiated At 2 Banks

08/16/2015

A duplicate item was negotiated at two banks. Both of the banks hold the physical item. Which bank would take the loss for the item, Bank 1 or Bank 2?