Why can't we hold customers liable for carrying their PIN with their card?
Must we go through the formalities of an investigation and document what we’ve done such as paying provisional credit on claims that were made timely?
When are the FDIC’s revised rules effective?
What is our obligation under Reg E if a spouse on an account wants to file disputes for charges incurred by the other spouse on the account?
Will we have to change our existing FDIC Official Signs at teller windows?
If we use a vendor program to screen loan applications and they are insured against defects, we can use them, correct?
What is one example of AI going wrong in marketing?
A customer had a charge out of his account six months ago. That’s old and means he has unlimited liability so we don’t have to investigate it. Is that right?
We don’t use conventional teller windows or stations in some of our branches. What will the new rules allow us to do with the FDIC Official Sign?
Will examiners be reviewing AI in exams?