My question pertains to customer notices and brochures. I thought that if a bank posts one notice or brochure in another language it must post all notices and brochures in that language. In other words, if we do one sign in a second language (say Spanish), do we need to post all signs and/or brochures in Spanish?
Is the name of the CRA Officer required to be present within the CRA lobby notice?
We want to redo our interior signage, including all the disclosures. Can I combine two different disclosures into one sign?
What does the new CRA signage comprise of, and where can I find a sample?
Can you tell me the required signage for an ATM?
We use the statement below to place at each desk that opens a new account or loan. Is there a specific size this should be? Most are 8.5x11, but some employees prefer a smaller size for their desks. Are there any size requirements?
ABOUT PROCEDURES FOR
OPENING A NEW ACCOUNT
To help the government fight the funding of terrorism and money laundering activities, federal law requires all financial institutions to obtain, verify, and record information that identifies each person who opens an account. What this means for you: When you open an account, we will ask for your name, address, date of birth, and other information that will allow us to identify you. We may ask to see your driver’s license or other identifying documents.
Curious if the Annual Disclosure in the lobby for customers and general public require the phrase "The first copy of the annual disclosure statement shall be provided to a requester free of charge in regards to Section 350.7"
BOL User Brenda Canterbury notes that one of the old stand-bys for remembering driver's license ID verification procedures is the acronym PLEASE