Most Popular Operations Content
Reg E claim 1st question
02/17/2019
What is our obligation under Reg E if a spouse on an account wants to file disputes for charges incurred by the other spouse on the account?
BSA officer involvement in third-party claims
02/17/2019
Will our BSA officer be interested in how we handle third-party claims on customer funds or information?
Dissecting Account Liability Issues
02/17/2019
Our bank’s commercial customer does remote deposit capture. The customer recently made an error when it encoded the amount of the check, encoding it for an amount that was greater than it should have been. The drawer’s bank has now contacted us to recoup the overage. What is this covered by?
No Conflict Here. Our Conduct is Always Becoming
02/17/2019
When’s the best time to create a Conflict of Interest Policy? A) Once you’ve determined there’s a conflict of interest, b) Right after you’ve experienced the pain of not having a Conflict of Interest Policy, c) Before the conflict arises
Deposit Checks Payable to Deceased in IOLTA?
02/17/2019
Can an attorney who is appointed personal rep of a deceased individual, deposit checks payable to the deceased (not the estate) into their IOLTA account?
