Most Popular Operations Content
CD Redemption Fees
12/04/2022
We recently had a CD held by a Revocable Trust where the Grantor/Co-Trustee died. The other trustee came in and asked to redeem the CD early due to death. We waived the early redemption penalty due to death, but asked ourselves, is this a regulatory requirement or a courtesy, particularly in this case because a Trust doesn't "die".
Self-service reporting system vs. email reports
12/04/2022
What are the tradeoffs between self-service reporting systems and emailed reports?
OFAC and Minors
11/27/2022
Should OFAC checks be run on a minor?
Esign document integration
11/27/2022
How does an esign integration work with a bank document management system?
Benefit and tragedy accounts? What is needed for CIP?
11/27/2022
What is needed for CIP on a benefit or tragedy account?
