If your customer took out their RMD and now wants to repay it to the IRA, can he or she?
Our customers who want e-disclosures click on an “Enroll Me” link. Is that good enough for compliance?
If we send e-statements are we required to monitor whether they are being read, and if the customer is not opening them, do we have to revert back to paper?
We like having customers sign up for Internet banking when they open their accounts. Is this acceptable for E-SIGN, or is more needed?
What are current CFPB Regulatory Initiatives?
Examiners keep saying to assist our customers. We recognize the immediate need and want to help. It’s obvious we can help, and the rules are relaxed now, so what can’t we do?
What do the proposed CFPB rules on debt collection say?
Is there any recourse for unauthorized ACH transactions after the extended return period expires?
Does my customer have to take an RMD or death distribution for 2020?
The CFPB recently released new guidance on reporting natural disasters and loans in forbearance. Where can we find this information?