Does an online bank (such as Ally Bank or go2bank) have to provide customers with an Image Replacement Document (IRD) when checks deposited via mobile Remote Deposit Capture (mRDC) are returned?
If no, does it then become the responsibility of the payee to work with the maker of the check to recoup the funds?
When advertising time deposit rates with a bump rate feature, what all is required?
Also how do you disclose a rate ceiling, as a rate or APY?
Do we have the right to setoff on a representative payee account (without Social Security deposits)? The delinquent mortgage was taken out by the beneficiary, and now the payments are not being made.
If one owner of a joint account issues a check that overdraws the account balance, can the bank recover the overdraft balance from the other joint owner?
If we cash a check on another bank payable to our customer, can we charge it back to our customer’s account if it is returned unpaid?
Our teller accepted a check for deposit that had been mobile deposited by our customer at another bank a week earlier. The check was returned to us unpaid due to duplicate payment. Our customer’s account is closed. If we can’t collect from our customer, will we have to charge off the amount of the check?
How can we open an account online without a signature?
Can we store ID from online account opening?
What are the basic duties of deposit operations teams?
How are disclosures used in banking?