08/25/2019
I have a customer who wants to set up a benefit account for funereal expenses for a deceased daughter. I know they need to get a TIN but what
else would I need for documentation?
06/02/2019
What is a W-8BENE?
01/06/2019
If an account is negative do you have the right to set off? For example: if a customer owes for a safe deposit and the payment is due, we take the payment out on a Wednesday knowing they will have a direct deposit on Friday.
08/12/2018
Mutilating the MICR line of a check doesn't help in the Check 21 environment. So what do we do to prevent a stopped check from being presented again?
07/15/2018
Based on the change to Texas law Sec. 506.001. CONCEALED HANDGUN LICENSE AS VALID PROOF OF IDENTIFICATION.
(a) A person may not deny the holder of a concealed handgun license issued under Subchapter H, Chapter 4l l, Government Code, access to goods, services, or facilities, except as provided by Section 52l.460,Transportation Code, or in regard to the operation of a motor vehicle, because the holder has, or presents, a concealed handgun license rather than a driver's license or other acceptable form of personal identification.
Does this mean that community banks must accept the concealed handgun license as a primary form of identification? Or can we use it as secondary to other identification and still be within the law?
07/15/2018
If an applicant for an account passes all the BSA and CIP qualifications (ID verification, chexsystems, credit report) to open an account, yet the bank employee has an uneasy feeling or is suspicious of their intentions, are we able to decline the applicant for the account? If not, what options do we have to protect the institution from a loss? If so, what should we provide as the reason for the decline on the notice of action letter?
07/01/2018
Can either owner of a joint checking account add a third person on their own authority alone?
05/27/2018
How are dormant accounts impacted by paper files?
04/29/2018
What are some of the benefits of electronic DDA document management systems?
03/18/2018
I was served a levy by the county sheriff department (California). It specifies 10 days. Will that be calendar days or business days?
