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Upcoming Live Webinars about Operations

WednesdayDecember 05, 2018 1:30 pm CST
 

25 Critical Errors on Beneficial Ownership

25 Critical Errors on Beneficial Ownership

Errors are everywhere on Beneficial Ownership! This webinar will cover the Good, the Bad and the Ugly on beneficial ownership certification. You won’t want to miss seeing the errors your staff is making and how to fix them.

ThursdayDecember 06, 2018 1:30 pm CST
 

Handling Return Items

Handling Return Items

Return items come in so many different forms. There are incoming and outgoing returns, ACH items, images, and yes, even the occasional paper check!

WednesdayDecember 19, 2018 1:30 pm CST
 

Credit Data Reporting Compliance

Credit Data Reporting Compliance

The CFPB has issued repeated warnings that it will "continue to review furnisher compliance with FCRA requirements." Do your employees understand their FCRA/FACTA obligations?

TuesdayJanuary 15, 2019 1:30 pm CST
 

Annual OPERATIONS Compliance Recap

Annual OPERATIONS Compliance Recap

Have you checked all the boxes on your list of Operations changes from 2018? Is there something you missed during the time you spent focused on any of the inevitable distractions?

FridayFebruary 08, 2019 1:30 pm CST
 

IRAs: From the Ground Up

IRAs: From the Ground Up

Want to learn the four IRA Products, the basics on IRA rollovers and transfers, plus some distribution training?

TuesdayFebruary 19, 2019 1:30 pm CST
 

IRA Update and Review

IRA Update and Review

IRAs get a pay raise for 2019! All new IRA numbers for 2019 bring increased deposits and revenue opportunities for 2019.

On-Demand Webinars about Operations

Recorded on November 13, 2018
 

Investigating Unauthorized EFT Activity

Investigating Unauthorized EFT Activity

Join us to get into the “down and dirty” of investigations! Regulation E requires that institutions perform an investigation if a consumer makes a claim of an error, such as unauthorized debit activity.

Recorded on November 08, 2018
 

The Marijuana Banking Dilemma

The Marijuana Banking Dilemma

This program takes a deep, hard look at the risks and rewards, the practical challenges of truly avoiding banking MRBs, as well as the challenges of embracing them.

Recorded on November 06, 2018
 

Common Issues and Errors with Living Trust Accounts

Recorded on October 30, 2018
 

Offloading Undesirable Customers

Offloading Undesirable Customers

Rude, obnoxious customers -- who needs them?! Customers who are so high maintenance that maintaining their accounts is a bad business decision -- why do you want them?

Recorded on October 11, 2018
 

VISA and Reg E Error Resolution

VISA and Reg E Error Resolution

VISA recategorized its chargeback reason codes in April 2018. These changes could impact your Reg E investigation processes as well as non-reg E related disputes.

Recorded on September 25, 2018
 

BSA Annual Training

BSA Annual Training

Training is a Pillar of your BSA/AML compliance program. And there is so must to train on! A new CTR, big changes on a new SAR, new beneficial ownership rules and risk-based customer due diligence. Is your staff ready and trained?

Recorded on September 18, 2018
 

Safely Banking Minors

Safely Banking Minors

When a customer wants to add his kid as a joint owner or POD beneficiary, what’s the best course of action? If you open an account for someone who is a minor, can you enforce the deposit account agreement?

Recorded on September 06, 2018
 

IRS Reporting Requirements: 1098s, 1099s, TINs and Backup Withholding

Recorded on August 28, 2018
 

The ABC's of Policies

The ABC's of Policies

It sounds so simple: Policy, Procedure, Practice and Performance are the backbones of your credit union’s operations.

Recorded on August 21, 2018
 

Insider's Guide to Operations Procedures

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