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Upcoming Live Webinars about Operations

ThursdayMarch 23, 2017 5:15 pm CDT
 

Prepaid Accounts – New Rules

Prepaid Accounts – New Rules

The CFPB’s new Prepaid Accounts Rule will be effective October 1, 2017. It provides significant new protections for consumers, and that means there are significant changes for banks that issue prepaid cards or hold prepaid accounts.

WednesdayApril 05, 2017 6:30 am CDT
 

50 Key Safe Deposit Procedures

50 Key Safe Deposit Procedures

Safe deposit operations are unique in that your staff members aren’t supposed to know what, if anything, is being added to or removed from the customer’s assets held in your vaults.

ThursdayApril 06, 2017 5:30 pm CDT
 

Signature Cards and Account Agreements

Signature Cards and Account Agreements

Does your frontline understand the legal and regulatory issues when opening an account? Your signature card and deposit account agreement include complicated check handling, ownership, rights at death and regulatory provisions.

WednesdayApril 12, 2017 10:15 am CDT
 

Frontline Compliance Concerns

Frontline Compliance Concerns

Compliance often focuses on change; whether it is focused on a new regulation or deregulation, the constant in compliance is “change.” Still, we can’t ignore the current rules whether they’re two months or two decades old, because examiners continue

TuesdayApril 18, 2017 2:30 pm CDT
 

Same Day ACH – Preparing for More!

Same Day ACH – Preparing for More!

In response to the need for faster electronic payments and settlement, NACHA developed Same-Day ACH. Same-Day ACH is rolling out over the course of three years. Phase I is already in effect with the higher risk Phase II just around the corner.

WednesdayApril 19, 2017 11:45 am CDT
 

ACH Basics: Part 1

ACH Basics: Part 1

This webinar, the first in a three-part series, teaches you about ACH fundamentals, including transaction flows, network participants, managing risk of third parties, standard entry class codes, and common ACH violations.

TuesdayApril 25, 2017 1:15 pm CDT
 

Issues with Deceased Customers

Issues with Deceased Customers

When your customer passes away, there are issues that must be addressed. Family members left behind often need to act without knowing what they can and cannot do with the decedent’s account or with checks payable to the deceased. They need guidance.

WednesdayApril 26, 2017 12:45 pm CDT
 

ACH Basics: Part 2

ACH Basics: Part 2

This webinar, the second in a three-part series, teaches you about ACH fundamentals.

On-Demand Webinars about Operations

Recorded on February 22, 2017
 

Trump’s Impact on HSAs

Trump’s Impact on HSAs

Get ready for what’s next concerning HSAs. Fundamental improvements to HSAs are expected in 2017 as a result of President Elect Trump’s stated goal of replacing the Affordable Care Act with Health Savings Accounts in his first 100 days.

Recorded on February 07, 2017
 

20 Tasks of the New Account Interview

20 Tasks of the New Account Interview

Is your new accounts process in compliance? In this webinar we examine 20 necessary tasks to be undertaken in the course of setting up an account for a new customer.

Recorded on January 25, 2017
 

Annual BSA/AML Roundup

Annual BSA/AML Roundup

This is our annual update session where Ken Golliher focuses his comments only on recent developments and common compliance problems.

Recorded on January 17, 2017
 

Annual OPERATIONS Compliance Recap

Annual OPERATIONS Compliance Recap

Have you got all the key operations compliance issues and developments from 2016 under control? Is there something you missed during the time you spent focused on lending rules?

Recorded on December 08, 2016
 

Overdrafts: What you need to know now!

Overdrafts: What you need to know now!

Overdrafts are a major regulatory hot button. This program on the latest regulatory feedback, guidance and best practices relating to overdrafts will bring you up to date.

Recorded on November 16, 2016
 

So you got a subpoena!

So you got a subpoena!

Subpoena? Don’t freak out! When you receive a subpoena or other legal process, you need to methodically move through a framework for analysis that will aid you in determining what you need to do and how to do it.

Recorded on November 03, 2016
 

New BSA/AML Customer Due Diligence Requirements

New BSA/AML Customer Due Diligence Requirements

Customer due diligence (CDD) is now an explicit legal requirement, just like CIP. A new FinCEN rule adds a new “fifth pillar” that will require extensive modification of your board-adopted BSA program.

Recorded on October 25, 2016
 

Foreign Remittance Transfers 101

Foreign Remittance Transfers 101

It’s been almost three years since the effective date of the “Remittance Transfers Rule,” and close to two years since the CFPB’s latest changes to the rule. What are the challenges that bankers are dealing with?

Recorded on October 06, 2016
 

Wire Transfer Fraud – $$$$$

Wire Transfer Fraud – $$$$$

Wire transfer fraud is a multi-million dollar “business.” Organized crime groups continue to profit from wire fraud, especially in recent scams where they cleverly dupe a company’s authorized person into sending a wire transfer.

Recorded on October 04, 2016
 

Check handling for tellers

Check handling for tellers

The teller line is the frontline of defense in the battle against a host of check-related losses. Specialized knowledge is required to correctly handle check-based deposits, split deposits, and check cashing.

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