Regulation E came back into the news in a big way in 2019 as the CFPB levied a $3.5 million civil money penalty and $12 million in restitution against an institution for incorrectly processing dispute claims.
Regulation E came back into the news in a big way in 2019 as the CFPB levied a $3.5 million civil money penalty and $12 million in restitution against an institution for incorrectly processing dispute claims.
When your bank receives a claim that an ACH charge to a customer’s account was unauthorized, you have to respond correctly and your customer expects swift results.
You know what makes me mad? It’s when a customer makes a stupid choice to EFT money, then wants to make a claim so they can get that money back from the bank. When the bank has a claim for an unauthorized EFT, it costs the bank real money.
In today’s high-fraud environment, banks who have gaps in their wire transfer fraud program are set up for significant losses and compliance issues. Often these gaps go undetected until fraud occurs.
Regulation CC’s rules on check holds are certainly less complicated than they were ten years ago, but tellers continue to be confused about when holds can be placed and for how long.
This webinar will illuminate what, exactly, those regulatory priorities are, and will help your bank understand, implement, and comply with the CFPB priorities, rules, and federal regulations.
In recent years, plaintiffs have sent countless demand letters and filed thousands of lawsuits alleging that digital platforms of businesses – including financial institutions of all sizes-- are in violation of the Americans with Disabilities Act (AD
Have you checked all the boxes on your list of Operations changes from 2018? Is there something you missed during the time you spent focused on any of the inevitable distractions?