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Upcoming Live Webinars about Operations

FridayJanuary 24, 2020
 

Live Webinar - Alert! IRA Special Report

TuesdayFebruary 11, 2020
 

Live Webinar - Safe Deposit Audits Identify and Reduce Your Liability - February 11, 2020

WednesdayFebruary 12, 2020
 

Data Protection and Privacy for Community Bankers

ThursdayFebruary 20, 2020
 

Live Webinar - Attention - Military Lending - February 20, 2020

FridayFebruary 21, 2020
 

Live Webinar - Advanced IRA's - February 21, 2020 - February 21, 2020

ThursdayFebruary 27, 2020
 

Live Webinar - ACH 101: A Primer for Every Bank Employee - February 27, 2020

TuesdayMarch 10, 2020
 

Live Webinar - Remittance Transfers Update- March 10, 2020

WednesdayMarch 11, 2020
 

Live Webinar - TCPA in 2020: Risks, Rules, & Regulation - March 11, 2020

TuesdayMarch 17, 2020
 

Email Marketing Compliance

Email Marketing Compliance

CAN-SPAM has nothing to do with meat and everything to do with email marketing. You haven’t had examiners or customers complain about your email protocols?

WednesdayMarch 18, 2020
 

So You’re New to New Accounts?

So You’re New to New Accounts?

Opening new accounts involves many different steps. Other webinars focus on what those steps are and how to do them. This program explains what can go wrong if the steps aren’t followed.

On-Demand Webinars about Operations

Recorded on January 09, 2020
 

ADA Website Compliance

ADA Website Compliance

The number of ADA website accessibility lawsuits filed in 2019 is on track to exceed 2018 (& hit a record high!). And, because of the Supreme Court

Recorded on December 17, 2019
 

The New Normal in Bank Robbery Awareness

The New Normal in Bank Robbery Awareness

All too often the person(s) conducting robbery training or handling the aftermath of a robbery have very little background in the area. A majority of the time they have never experienced a robbery or been involved with the aftermath.

Recorded on December 12, 2019
 

20 Internal Fraud Errors to Avoid

20 Internal Fraud Errors to Avoid

Financial institutions that are not prepared for an internal embezzlement will make major mistakes. Fraud can be easy to find when only one person is involved.

Recorded on December 11, 2019
 

New Regulatory Capital Rules for Community Banks

Recorded on December 05, 2019
 

UDAAP, the Risk is Real

UDAAP, the Risk is Real

Paraphrased, here is what one circuit court said, “consumers are protected from a company’s deception, even if they never actually read its disclosures.” The world of compliance is different when you consider UDAAP whether with one or two “A’s”.

Recorded on December 03, 2019
 

CRA Success: Business and Ag Lending

CRA Success: Business and Ag Lending

Small business and small farm lending is important to Community Reinvestment Act (CRA) success regardless of bank asset size: small bank, intermediate small or large bank.

Recorded on November 19, 2019
 

Managing Unauthorized ACH Items

Managing Unauthorized ACH Items

When your bank receives a claim that an ACH charge to a customer’s account was unauthorized, you have to respond correctly and your customer expects swift results.

Recorded on November 13, 2019
 

SAR: Line-by-Line

SAR: Line-by-Line

During the webinar you will review line-by-line the text fields and requirements to complete the SAR. There are fields for cybercrimes, notes to FinCEN and narrative instructions.

Recorded on November 07, 2019
 

Auditing Websites

Auditing Websites

Websites and social media are becoming a primary means of advertising and information delivery for many banks.

Recorded on October 16, 2019
 

Mastercard & Reg E Error Resolution

Mastercard & Reg E Error Resolution

Regulation E came back into the news in a big way in 2019 as the CFPB levied a $3.5 million civil money penalty and $12 million in restitution against an institution for incorrectly processing dispute claims.

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