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Upcoming Live Webinars about Operations

WednesdayApril 26, 2017 1:30 pm CDT
 

ACH Basics: Part 2

ACH Basics: Part 2

This webinar, the second in a three-part series, teaches you about ACH fundamentals.

WednesdayMay 03, 2017 1:30 pm CDT
 

Reg E Claims: Compliance Balancing Act

Reg E Claims: Compliance Balancing Act

When the bank has a claim for an unauthorized EFT, it costs money. The choices you make will determine how much that will be. If you pay every claim, you may be giving away profits.

TuesdayMay 09, 2017 1:30 pm CDT
 

TIN/Name Mismatch Solutions

TIN/Name Mismatch Solutions

This webinar pays for itself with just three TIN/name fixes! Setting up deposit accounts to match for IRS purposes is important.

ThursdayMay 11, 2017 1:30 pm CDT
 

OFAC for Community Banks

OFAC for Community Banks

This program tackles OFAC compliance from a community bank perspective, helping you understand regulatory expectations so that you minimize both regulatory risk and compliance risk relating to OFAC sanctions.

WednesdayMay 17, 2017 1:30 pm CDT
 

Managing UDAAP Risk

ThursdayMay 18, 2017 8:30 am CDT
 

Social Media: Deal with It

Social Media: Deal with It

Guidance from the FFIEC indicates that all banks need to address social networking. You need to care about social media if your bank or your employees have a presence.

TuesdayMay 23, 2017 1:15 pm CDT
 

Overdraft Protection Programs

Overdraft Protection Programs

There is a Rudyard Kipling poem which begins: “If you can keep your head when all about you are losing theirs and blaming it on you”.

WednesdayMay 24, 2017 1:30 pm CDT
 

I hate powers of attorney!

I hate powers of attorney!

If you groan when someone walks into the bank with a power of attorney, it’s likely your discomfort stems from uncertainty about what to look for and what to do with this type of legal document.

WednesdayJune 14, 2017 1:30 pm CDT
 

50 Key Safe Deposit Procedures

50 Key Safe Deposit Procedures

Safe deposit operations are unique in that your staff members aren’t supposed to know what, if anything, is being added to or removed from the customer’s assets held in your vaults.

ThursdayJune 22, 2017 1:30 pm CDT
 

Stop That Payment!

Stop That Payment!

Your customer is anxious to undo a transaction he’s initiated by ordering you not to make payment.

WednesdayJune 28, 2017 1:30 pm CDT
 

Ethics for Bankers

Ethics for Bankers

Doing the right thing is what ethics is all about. Bankers are expected to adhere to the highest ethical standards in everything they do because the business of banking is built on a foundation of trust.

On-Demand Webinars about Operations

Recorded on April 25, 2017
 

Issues with Deceased Customers

Issues with Deceased Customers

When your customer passes away, there are issues that must be addressed. Family members left behind often need to act without knowing what they can and cannot do with the decedent’s account or with checks payable to the deceased. They need guidance.

Recorded on April 19, 2017
 

ACH Basics: Part 1

ACH Basics: Part 1

This webinar, the first in a three-part series, teaches you about ACH fundamentals, including transaction flows, network participants, managing risk of third parties, standard entry class codes, and common ACH violations.

Recorded on April 18, 2017
 

Same Day ACH – Preparing for More!

Same Day ACH – Preparing for More!

In response to the need for faster electronic payments and settlement, NACHA developed Same-Day ACH. Same-Day ACH is rolling out over the course of three years. Phase I is already in effect with the higher risk Phase II just around the corner.

Recorded on April 12, 2017
 

Frontline Compliance Concerns

Frontline Compliance Concerns

Compliance often focuses on change; whether it is focused on a new regulation or deregulation, the constant in compliance is “change.” Still, we can’t ignore the current rules whether they’re two months or two decades old, because examiners continue

Recorded on April 06, 2017
 

Signature Cards and Account Agreements

Signature Cards and Account Agreements

Does your frontline understand the legal and regulatory issues when opening an account? Your signature card and deposit account agreement include complicated check handling, ownership, rights at death and regulatory provisions.

Recorded on February 22, 2017
 

Trump’s Impact on HSAs

Trump’s Impact on HSAs

Get ready for what’s next concerning HSAs. Fundamental improvements to HSAs are expected in 2017 as a result of President Elect Trump’s stated goal of replacing the Affordable Care Act with Health Savings Accounts in his first 100 days.

Recorded on February 07, 2017
 

20 Tasks of the New Account Interview

20 Tasks of the New Account Interview

Is your new accounts process in compliance? In this webinar we examine 20 necessary tasks to be undertaken in the course of setting up an account for a new customer.

Recorded on January 25, 2017
 

Annual BSA/AML Roundup

Annual BSA/AML Roundup

This is our annual update session where Ken Golliher focuses his comments only on recent developments and common compliance problems.

Recorded on January 17, 2017
 

Annual OPERATIONS Compliance Recap

Annual OPERATIONS Compliance Recap

Have you got all the key operations compliance issues and developments from 2016 under control? Is there something you missed during the time you spent focused on lending rules?

Recorded on December 08, 2016
 

Overdrafts: What you need to know now!

Overdrafts: What you need to know now!

Overdrafts are a major regulatory hot button. This program on the latest regulatory feedback, guidance and best practices relating to overdrafts will bring you up to date.

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