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Upcoming Live Webinars about Operations

TuesdayJanuary 17, 2017 12:45 pm CST
 

Annual OPERATIONS Compliance Recap

Annual OPERATIONS Compliance Recap

Have you got all the key operations compliance issues and developments from 2016 under control? Is there something you missed during the time you spent focused on lending rules?

WednesdayJanuary 25, 2017 9:45 am CST
 

Annual BSA/AML Roundup

Annual BSA/AML Roundup

This is our annual update session where Ken Golliher focuses his comments only on recent developments and common compliance problems.

TuesdayFebruary 07, 2017 9:45 am CST
 

20 Tasks of the New Account Interview

20 Tasks of the New Account Interview

Is your new accounts process in compliance? In this webinar we examine 20 necessary tasks to be undertaken in the course of setting up an account for a new customer.

WednesdayFebruary 22, 2017 9:30 am CST
 

Trump’s Impact on HSAs

Trump’s Impact on HSAs

Get ready for what’s next concerning HSAs. Fundamental improvements to HSAs are expected in 2017 as a result of President Elect Trump’s stated goal of replacing the Affordable Care Act with Health Savings Accounts in his first 100 days.

On-Demand Webinars about Operations

Recorded on December 08, 2016
 

Overdrafts: What you need to know now!

Overdrafts: What you need to know now!

Overdrafts are a major regulatory hot button. This program on the latest regulatory feedback, guidance and best practices relating to overdrafts will bring you up to date.

Recorded on November 16, 2016
 

So you got a subpoena!

So you got a subpoena!

Subpoena? Don’t freak out! When you receive a subpoena or other legal process, you need to methodically move through a framework for analysis that will aid you in determining what you need to do and how to do it.

Recorded on November 03, 2016
 

New BSA/AML Customer Due Diligence Requirements

New BSA/AML Customer Due Diligence Requirements

Customer due diligence (CDD) is now an explicit legal requirement, just like CIP. A new FinCEN rule adds a new “fifth pillar” that will require extensive modification of your board-adopted BSA program.

Recorded on October 25, 2016
 

Foreign Remittance Transfers 101

Foreign Remittance Transfers 101

It’s been almost three years since the effective date of the “Remittance Transfers Rule,” and close to two years since the CFPB’s latest changes to the rule. What are the challenges that bankers are dealing with?

Recorded on October 06, 2016
 

Wire Transfer Fraud – $$$$$

Wire Transfer Fraud – $$$$$

Wire transfer fraud is a multi-million dollar “business.” Organized crime groups continue to profit from wire fraud, especially in recent scams where they cleverly dupe a company’s authorized person into sending a wire transfer.

Recorded on October 04, 2016
 

Check handling for tellers

Check handling for tellers

The teller line is the frontline of defense in the battle against a host of check-related losses. Specialized knowledge is required to correctly handle check-based deposits, split deposits, and check cashing.

Recorded on September 29, 2016
 

Mobile Services Risk Management

Mobile Services Risk Management

The demand for mobile financial services is high and increasing. This webinar will provide sound business practices for financial institutions and solution providers offering mobile financial services.

Recorded on September 27, 2016
 

Complaints – Getting the benefit, Losing the Grief

Complaints – Getting the benefit, Losing the Grief

Each regulatory agency monitors and measures complaints and reviews them during examinations. Complaint handling is a customer service issue with compliance implications, and checks and balances are needed to handle it correctly.

Recorded on September 23, 2016
 

Opening Accounts for Minors

Opening Accounts for Minors

Why mess with accounts for minors? Boys and girls who are minors today may grow up to be valued customers of your bank in the future. Establishing a relationship with them at an early age may win their loyalty.

Recorded on September 22, 2016
 

Vital Questions on Business Accounts

Vital Questions on Business Accounts

Why are there so many legal entities? Why do customers choose certain types of legal entities? Who is in charge? Who can change signers? Who can get a debit card? What accounts can be hooked up online? What happens when the customer dies?

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