Most Popular Operations Content
ACH 101: Continuing Education
02/16/2020
Do employees outside of Operations really need to understand the ACH Network?
Who posts on social media
02/16/2020
Our new marketing director believes we have to be on Facebook, Twitter and other social media, and believes having employees writing and making the posts will make us more transparent and friendly to our customers. What risks do we face with all-employee access?
TCPA Alert: Automatic Dialers, Litigation, & Best Practices
02/16/2020
Until the FCC determines how to interpret the statutory language defining an "automatic telephone dialing system" (ATDS), what precautionary measures can my institution take to mitigate the risk of litigation?
Foreign wires disclosure info
02/16/2020
What are the main items of information that must be disclosed before a consumer pays for a foreign remittance transfer?
Is it a joint account, or not?
02/16/2020
The wife was here to open a new joint account with her husband. He travels all the time and wasn’t able to be here. We opened the joint account and let her take a signature card for him to sign ASAP. Problem?
