I need some guidance around collection items due to us from other banks involving fraud. Is there general guidance or recources you could point me to?
We are trying to determine if there is any best practices for fraud loss collections. Should we file a police report to try and receive restitution on a fraud loss ($646) versus use a collection agency? This is a fraud loss related to bad checks deposited into a checking account that were charged back.
If a consumer files a lawsuit asserting a TCPA violation and then passes away, is the claim abated upon death?
Until the FCC determines how to interpret the statutory language defining an "automatic telephone dialing system" (ATDS), what precautionary measures can my institution take to mitigate the risk of litigation?
Does consent to receive mobile communications for a loyalty program translate to consent to a related program from an affiliated company?
Under TCPA rules, what are the damages for committing violations?
What four primary changes in the TCPA rules were issued in a June 2015 FCC Order?
When can a consumer revoke consent to be called or texted?
Can we legally remove funds from an HSA to pay a charged-off account?ran
Is it "legal" to place a hold on a checking account for a long period of time for a past due loan payment or to recover another charged off checking account? This may put the account with the hold on it in the negative.