02/11/2024
If we use a vendor program to screen loan applications and they are insured against defects, we can use them, correct?
02/11/2024
What is one example of AI going wrong in marketing?
02/04/2024
Will examiners be reviewing AI in exams?
01/28/2024
What are some areas that AI will impact compliance?
01/21/2024
How will AI help profitability and customer interactions in a small bank?
01/14/2024
Will AI be useful in avoiding fraud and AML problems?
10/22/2023
Our third-party fees increased a while back but were not updated in our HELOC Application Disclosure. We're seeking resources and help to better understand our regulatory obligations in this scenario:
- For third-party fee refunds, can the refund be applied directly to the HELOC account (if still open) or does Reg Z require that we give the borrower the option by issuing the funds to them instead?
- Does it make a difference if the fee was paid up front vs. financed?
- Would a letter of explanation to impacted borrowers be sufficient notification or would you include a copy of the corrected HELOC Application Disclosure with the letter?
06/11/2023
What is the “one-click away” rule for electronic advertisements?
05/07/2023
Is there a new Reg or enhanced Reg DD that is “fair banking?”
04/21/2023
What are some recommended elements of a fair banking program?