Most Popular Operations Content
Timing requirement on the Notice of Negative Information
09/23/2018
We have been providing the Notice of Negative Information at loan closing; however, I was told by an auditor that it is required to be provided on the notice we send when the borrower has defaulted. Is this accurate?
Filing a continuing activity SAR
09/23/2018
3. What is the filing timeframe for submitting a continuing activity report?
Instructions/Disclosure for Opting Out
09/23/2018
Are we required to provide the customer with a confirmation that they have opted in. We currently provide them with the Overdraft Services Disclosure and Consent form at the time they Opt-in. At the bottom of the form we disclose how they can Opt-out. The following day, we mail them a confirmation notice of their Opt-in decision that also includes instructions for Opting out, which I don't believe is required. Please clarify.
Is my customer hiding money
09/23/2018
Why are examiners upset when my customer uses a personal account for business purposes?
Deposit Account Fee Change: Advance Notice
09/23/2018
We have an upcoming deposit account fee change requiring advance notice to affected account holders. If we know we have a bad address (statements have been returned), are we required to mail the notice to the last known address?
