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Vendor Guru Q&A - Operations

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Electronic Management of SAR Files

Core & Imaging System Integration

Latest Operations - Audit Topics

You don’t have to investigate all Reg E claims.

07/01/2018

Why do we have to investigate all Reg E EFT claims?

Intermediaries are In for Beneficial Ownership

06/03/2018

On legal entity accounts do we have to get the beneficial ownership certification on intermediaries?

Joint accounts with US person

05/27/2018

If I have a US person and a nonresident alien on an account, which can I use for tax reporting?

Using personal accounts for business purposes is a big NO!

05/20/2018

My customer wants to open a personal account to run a small business, is this acceptable?

Business Email Compromise and Business Email Attacks?

05/20/2018

What is a BEC? What is a BEA? Is it a Cybercrime?

What is a shared branch on a CTR?

05/13/2018

Will a bank ever use field “Shared Branching”?

Can I hold a treasury check when I don’t know the customer?

05/13/2018

Can I place a hold on a treasury check at new accounts?

Deadline for the New SAR?

05/06/2018

When does the new SAR go into effect?

E-SIGN timing and demonstrable consent

05/06/2018

We like having customers sign up for Internet banking when they open their accounts. Is this acceptable for E-SIGN, or is more needed?

What is a REAL ID?

05/06/2018

When is my customer’s driver’s license REAL?

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Occupational Fraud Hurts the Banking Industry Most

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Most Popular Operations Content

Submits Dispute Orally & Not Written: Deny Claim?

07/22/2018

If we disclose to our customers in the initial disclosure that all Reg E disputes must in writing and the customer orally submits a dispute, but doesn't follow up in writing, can we deny the claim?

What is a NBFI? MSB?

07/22/2018

Is a money service business a NBFI?

Agent closing account for principal

07/22/2018

Can an agent/attorney in fact close an account owned by the principal?

Shhhhh… POD designations are secret

07/22/2018

Dan’s account names his son Rudy as the pay on death beneficiary. Dan is currently very ill, in the hospital. Can we tell Rudy he is on there as POD?

Remove Funds from HSA to Pay Charged-Off Acct?

07/22/2018

Can we legally remove funds from an HSA to pay a charged-off account?ran

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