Most Popular Operations Content
Reg E is “use dependent”
03/17/2019
I have heard that business accounts do not fall under Reg E. How does this apply to internet banking and what about a business account that is a sole proprietorship?
Benefits payment to closed account
03/17/2019
Our customer closed their sole-owner account last week; he has another account with us, but it’s a joint account. Today we received a VA benefits payment to the old account. Should we put the funds into the other account?
Detecting elder financial exploitation
03/17/2019
What should banks do to detect elder financial exploitation?
Getting bank counsel involved in policy writing
03/17/2019
Why should we ask bank counsel to review our policies and procedures on handling third-party claims? Doesn’t that just add costs to the effort?
Returns in the ACH Network
03/10/2019
Does the ACH Rules cover every type of situation where a customer wants to return an entry?
