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Avoid UDAAP in advertising

04/18/2021

What is your opinion of offering a checking account that offers add-on third party benefits as a feature of the account? Customers are only able to obtain the add-on services if they buy the account and pay the service charge disclosed for this product.

Reg E and buyer’s remorse

04/04/2021

If a consumer purchased tires and later claimed they were defective and they filed a Reg E claim, but refused to go back to the merchant, can we deny his claim?

Deposit Agreements that Enhance Reg E

02/21/2021

We had a problem with debit card claims so we modified our deposit agreement. If they don’t cooperate in the claim process, we can deny it. Problem solved!

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We Can't See the Forest

A recent investigative report from a newspaper in Sarasota, Florida highlighted the many reasons why banks fail, and they cite unethical lending practices, employee greed and dishonesty as a few of the culprits.

Occupational Fraud Hurts the Banking Industry Most

by Genilee Parente

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Moratoria Extension

05/02/2021

Has the expiration of the foreclosure moratoria been extended?

IRA Owner & Distributions (1099R)

05/02/2021

An IRA owner (now deceased) and beneficiaries all received 1099R with a code 4 in box 7. The IRA owner did not receive any distributions. Is this correct?

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From training, policies, forms, and publications, to office products and occasional gifts, it’s available here:

Banker Store

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Looking for effective, convenient training on a particular subject?

BOL Learning Connect offers more than 200 courses ON-DEMAND or on CD ROM from AML to Reg Z and every topic in between.

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