A merchant refunded a customer after we closed our investigation. Are we out the money?
I am dealing with a real estate loan that has matured. It is past due and on the bank's Watch list. Could you tell me how to deal with this so I can set the Note up again to get the customer to pay? I don't know that I want to rewrite the Note and give it a new number in fear of losing the nonaccrual interest that currently shows on the loan.
I'm thinking of an extension or something like that, however my interest is going up, which means my terms will change. I do have a loan that is on nonaccrual and I don't want to lose that interest either.
We had an account for a customer that has since been charged-off. She now has another account but it's a guardianship account where she is the
ward, not the guardian. Can the bank debit this guardianship account where she is the ward for her previous charge-off on another account?
I'm still unclear regarding the effect of the appraisal regulations under Regulation Z on commercial properties. Do the appraiser independence requirements apply to commercial properties?
Is GAP insurance an APR fee? Sometimes we add GAP insurance premiums to our auto loans. It is a flat fee that the customer has the option of purchasing. If they purchase it, the loan amount is increased to include the fee and we pay the insurance company from the proceeds.