Is there a regulation regarding waiving a CD penalty upon the death of an owner, or is this just a bank policy matter?
Can I charge an advance fee on a consumer line of credit? On a commercial LOC, I know it is ok, but not totally sure on a consumer. If I do, is it ok to waive the fee periodically for certain customers?
Our marketing department is considering the use of personal photos of our branch managers and personal bankers in a marketing campaign. What are the risks associated with this practice and is there any industry standard which may address any concerns? Do you know of any instances where this created problems?
Can customers waive the right of rescission if they need money immediately? Can institution accept the waiver?
We would like to start a customer reward program where we pay existing customers $10 for every new customer they refer to us. Are there any regulatory or compliance isssues that this would raise?
We are considering implementing a customer referral program whereby we would give an existing customer $20 in gift certificates if they refer a person to our bank and they open an account. Is this a problem, and is there a limit to what we can give them?