Most Popular Operations Content
CRA Officer Name Required in CRA Lobby Notice?
06/17/2018
Is the name of the CRA Officer required to be present within the CRA lobby notice?
Charge MMA Per Item Fee?
06/17/2018
Can we charge a Money Market account a per item fee for each item that exceeds the allowable 6 withdrawals per month?
Waiving account requirements can cost you $$$
06/17/2018
Occasionally, we waive some of our documentation requirements if we “know” the customer. Thoughts?
Fed Adjustment for Duplicate Presentment-RDC
06/17/2018
We received a Fed adjustment for duplicate presentment (failure to secure) for an RDC item. The item was originally processed by our member RDC (blank endorsement) and paid in December 2017. The item was subsequently stolen from his home. In January 2018 a second presentment was made via ATM and now includes a third party endorsement . The item was credited to the third party's account at the other financial institution of which the payee has no ownership. Do I have any breach of warranty claim (presentment or transfer) against either the drawn on bank or the second presentment bank?
Rotate Locks On All Surrendered Boxes?
06/17/2018
When a safe deposit box is surrendered by a customer with both keys returned, should the bank request to have the locks rotated on all surrendered boxes, or just if one key is lost?
