Most Popular Operations Content
IRA rollovers and bank failures
12/16/2018
If the bank fails and the FDIC mails checks out, can the customer have a second rollover?
Fraudulent DC Charges: Customer Contacting Store
12/16/2018
In regards to fraudulent debit card charges, the bank I work at in California requires our customers to try to get the money back (even though it's fraud) before they will file the claim. From working at other banks, it was always my understanding that when it's a fraudulent charge, we file the claim and the customers do not have to try to get any money back. Are we in violation by requiring them to contact the stores/vendors to try to get money back? We haven't come across any situations where the vendor can even bring up the charge since it's not in our customer's name and we don't have any order number or anything.
Executor of Estate Access Safe Deposit Box?
12/16/2018
Can an Executor of an Estate access a safe deposit box, or does the paperwork have to state "access to any safe deposit box" in the wording?
Limits on TCPA consent
12/16/2018
Does consent to receive mobile communications for a loyalty program translate to consent to a related program from an affiliated company?
Privacy notice rules finally updated.
12/16/2018
Has the Bureau finalized its proposed amendments to Regulation P?
