Latest Operations - Credit Cards Topics

“One-click away” disclosure rule

09/13/2020

What is the “one-click away” rule for electronic advertisements?

Dispute Past Allowable Network Time Frame

08/23/2020

I have a customer who is submitting a dispute for services not as described. After filing all the information, we have received a response that it is past the allowable network time frames for this dispute. Are we required to give the customer credit for this transaction?

2020 Regulatory Alert: CFPB Regulatory Initiatives

05/03/2020

What are current CFPB Regulatory Initiatives?

New CFPB Rules on Debt Collection

04/26/2020

What do the proposed CFPB rules on debt collection say?

New CFPB Reporting Guidance: Loans in Forbearance

04/19/2020

The CFPB recently released new guidance on reporting natural disasters and loans in forbearance. Where can we find this information?

Banker Beware: The CFPB Taskforce on Federal Consumer Financial Law

04/12/2020

How has CFPB Director Kathy Kraninger attempted to improve and strengthen consumer financial laws and regulations?

UDAAP Alert: CFPB Contemplates "Abusive" Standard

04/05/2020

Is the CFPB expected to take any UDAAP actions this year?

Difference between an ad and a statement

03/15/2020

If a customer opts out of receiving emails under CAN SPAM, but is signed up to receive e-statements, do we need to check that against the opt-out list?

“One-click away” disclosure rule

09/08/2019

What is the “one-click away” rule for electronic advertisements?

A debt may not be a “debt”

07/14/2019

What debts may be covered now?