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Difference between an ad and a statement

03/15/2020

If a customer opts out of receiving emails under CAN SPAM, but is signed up to receive e-statements, do we need to check that against the opt-out list?

Privacy among applicants

06/03/2019

If credit is denied because of issues related to only one applicant, for example a charge-off, can we disclose that reason to both applicants, and do both applicants get an Adverse Action Notice?

Discrimination against the majority

05/26/2019

Has there been a case where a lender tried so hard to assist minority applicants that it had a fair lending issue with majority applicants?

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Debt Collection Practices Under Review

According to the Federal Reserve, nearly 15% of all credit reports (encompassing an estimated 30 million consumers) contain debt collection activity.

Unbanked Students at Greater Financial Risk

A strong correlation exists between affiliation with a bank and better student financial behaviors, according to a study by EverFi for Higher One.

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