Most Popular Operations Content
U.S. Funds on a Canadian Check
09/19/2021
If a customer wants to write a check in U.S. funds on a Canadian check, will writing “U.S. funds” on the check instruct everyone involved in the clearing process to process the check in U.S. funds, not Canadian funds?
Filing CTR-Round Up to Next Dollar?
09/19/2021
I received a cash deposit for $15,010.45, and of course, had to file a CTR. I filed it for $15,011, but my BSA officer said it should have only been for $15,010. I thought we were supposed to round up to the next dollar, which is correct? By the way, that was the only cash that this customer brought in for the day.
Reg E Claim Denied-Prior Transfer
09/19/2021
Can we deny a p2p transfer dispute (such as CashApp) if the customer is claiming fraud however, the customer has sent money in the past to that same payee previously?
Private ATMS on a CTR?
09/19/2021
Do we record privately held ATM withdrawals on the transaction location for a CTR?
You can’t change Reg E because you want to.
09/19/2021
How can we shorten the time limits in regards to a customer reporting a problem in for Reg E? Our card agreement requires provisional credit in five business days, so we want the customer to be forced to notify us sooner.
