Can a large item notification ($2500.00 and over) for a return check being returned by a payor bank be legally considered as a substitution for an actual Rt check, Rt image or Rt IRD? Rt check delayed five days due to system problems that was realized for several days.
If a bank converts checks deposited by a merchant by Remote Deposit Capture to ACH and the item comes back as a return, can the return be converted back to a paper IRD for redeposit?
We are not currently participating in Check 21 and converting documents. We have had customers claim that a check is a forgery. The check cleared as an IRD and all we have is the replacement document sent to us from the depository bank. When the customer files a police report the police are asking for the original check back so they can test for fingerprints. When we contact the depository bank we are told that the original check has been destroyed. I understand that they have to truncate the check for 14 days then it can be destroyed. After 14 days, what suggestions do you have when the police want the original check to prove forgery and press charges and have you had this come up on previous questions?
If we receive an IRD as a return item, and charge back to our customer, if our customer presents the IRD to the paying bank (not us) can they be turned down to cash the item, or receive a check for the item?