I have a customer who wants to set up a benefit account for funereal expenses for a deceased daughter. I know they need to get a TIN but what else would I need for documentation?
What avenues of recovery are there for an issuing bank where their customer is killed abroad, and fraudulent transactions are made by the perpetrator after the killing and subsequent theft? The killing occurred 26 days ago, and the transactions occurred the day of the killing and the following day.To make matters worse, the card used was a MasterCard debit card, and the perpetrator somehow obtained access to the PIN.
When a customer accesses their safe deposit box, we time stamp the time of entry on the access ticket. Once the customer is done we time stamp the back of the access ticket. Is it required to time stamp the access ticket once access to the box is completed?
We use a vendor's product for CIP purposes at the bank. When running a sole proprietor account, is there a reason we should be doing the full search or is OFAC alone sufficient? The same would go for unregistered organizations.
May a Trustee of an irrevocable special needs trust have a debit card?