Answer:
Brian Crow: Reg E does not segregate transactions done in person, over the phone, or online using a debit card. They are all considered Point-of-sale (POS) and have the investigation extended to 90 days. Generally, the only ATM/debit card related investigations that utilize the 45-day investgation timeframe are ATM withdrawals initiated within a state.
Answer:
John Burnett: You can also take note that you can take up to 90 days for error claims involving domestic ATM transactions that posted or occurred within 30 days after the first deposit was made to the account affected.