Answer:
Since they are not required from a legal perspective, they fall outside of the e-sign clutches.
First published on BankersOnline.com 5/11/09
Resetting Password - E-sign Verification Required?
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Question:
E-sign requires that we get approval from the customer before sending documents via e-mail. I know this applies to required notifications, such as tax documents and loan documents. However, what about optional notifications like password resets or bill payee additions? Many banks do not send these at all, because they are not strictly required. If a bank elected to send a notification of password reset, would they have to obtain an E-sign document to send it via e-mail?
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