Skip to content

Unauthorized POS Debit

Answered by: 

Question: 
We have a POS debit coming through one of our accounts that was not authorized by the bank. It was declined NSF, but I am being told that we can not return a POS no matter what. In this case, the merchant forced the POS knowing that it was declined, so why should the bank have to pay for it? Where can I find the rules that govern this kind of transaction?
Answer: 

Because you described a merchant's override of a declined authorization request, it appears the transaction was processed as a signature based debit over either the MasterCard or Visa network. In the Visa or MasterCard Operations Manual instructions you should find how to proceed if a merchant force posts after receiving a decline message.

First published on BankersOnline.com 2/18/08

First published on 02/18/2008

Filed under: 
Filed under operations as: 
Filed under technology as: 

Banker Store View All

From training, policies, forms, and publications, to office products and occasional gifts, it’s available here:

Banker Store

hot right now

image description

Looking for effective, convenient training on a particular subject?

BOL Learning Connect offers more than 200 courses ON-DEMAND or on CD ROM from AML to Reg Z and every topic in between.

Search Topics