Determining why a branch is being robbed
05/15/2022
We have a branch that has been robbed several times in the last year. What recommendations would you have?
Latest Security - Security Topics
Scheduling physical security assessments
05/08/2022
How often should we conduct physical security assessments?
Trust your instincts
04/17/2022
As a loan officer, I often go into people’s homes. There have been times when I felt uncomfortable. Am I just being paranoid?
Known work risk factors
04/10/2022
What are some known risk factors?
Violence is a growing concern
04/03/2022
How violent are we as a society?
Handling angry customers
03/27/2022
In dealing with angry customers, are there certain techniques that are most effective in calming them?
I fired two people
03/20/2022
I am a CEO of a small financial institution! Recently we had our first internal fraud, money was missing at our branch. I reviewed where the branch manager and head teller didn’t follow our procedures allowing money to be stolen. I fired them both on the spot. Now this morning we have discovered more money is missing! I didn’t stop the internal fraud how should I proceed?
Email Subject Line: No need to train staff about the warning signs of internal fraud!
03/13/2022
Management refuses to teach the warning signs of an internal embezzlement. Our CEO states that he doesn’t want anyone thinking about that subject. Should a financial institution train staff on the warning signs of an internal embezzlement?
Did you question the internal fraudster properly?
03/06/2022
We had an internal embezzler who robbed us many times before we caught him. We questioned him after every incident, and he never confessed to anything? What were we doing wrong?
Who should conduct the investigation?
02/27/2022
We have an internal fraud in our financial institution? Internal Audit, Human Resources and the Security Department are in a major fight over who should be handling the investigation! My question is who should be conducting the investigation?