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Ken Golliher

Ken Golliher
Bio: 

Ken Golliher is a principal with Pegasus Educational Services, LLC., a training firm organized in 1996 with headquarters in Louisville, Kentucky. Pegasus specializes in technical and regulatory instruction for financial institution personnel. He is an experienced banker with a unique ability to reduce complex legal concepts to plain English. He has explained the "why" and "how" of regulations to thousands of financial institution personnel and examiners. Ken's banking career began in 1972 and includes serving as a teller, commercial operations manager and as trust department legal counsel in a state and a national bank. For ten years he headed the education division of a regional consulting firm for financial institutions. He has served on the faculty of the LSU Graduate School of Banking, the OTS' Level I Compliance School and the FDIC's Advanced Consumer Protection school for examiners. Ken has also been an instructor at compliance schools sponsored by the Illinois, Georgia, Indiana and Nebraska bankers associations.

Areas of Expertise: 
Compliance Seminars

Questions Answered

Durable POA: List as POA and Beneficiary?

07/15/2018

If a person selected her Durable POA which currently is included on all accounts as a Beneficiary, would it be okay to accept the POA and allow that person to be listed as POA and Beneficiary?

Overdrawn Business Acct. w/ Own TIN

07/15/2018

If a customer has a business account with it's own TIN and it becomes overdrawn, can we use his consumer account for the right of offset?

How to Handle Scams Involving Fraudulent Checks

07/15/2018

My question has to do with scams involving fraudulent checks and how we should handle the check when a customer presents it for payment. Specifically, we had a customer bring in a check for $2,900 that just didn't feel right for the type of business the customer normally conducts. The teller inquired about the check. The customer explained that he had enrolled online as a secret shopper. He was to keep $300 for himself and spend the other $2,600 buying specific merchandise to send back to the company that sent him the check. The teller called the bank on which the check was drawn and was told that it was fraudulent. We have had a law enforcement official tell us that we need to deposit the check anyway, put a hold on the account so that the funds are secured, and wait for the check to be returned so that we have a paper trail and proof that the check is fraudulent. In addition, once we have proof that the check is fraudulent, we should give the returned check back to the customer so that they can file a complaint with law enforcement. Is this the proper way to handle the check?

Concealed Handgun License as Primary Proof of ID

07/15/2018

Based on the change to Texas law Sec. 506.001. CONCEALED HANDGUN LICENSE​ AS​ ​VALID PROOF OF​ IDENTIFICATION. (a) A person may not deny the holder of a concealed handgun​ license issued under Subchapter H, Chapter 4l l, Government Code, access to​ goods,​ services, or facilities, except as provided by Section 52l.460,Transportation Code, or​ in regard to the operation of a motor vehicle, because the holder has, or​ presents, a​ concealed handgun license rather than a driver's license or other acceptable​ form of​ personal identification. Does this mean that community banks must accept the ​concealed handgun license as a primary form of​ identification? Or can we use it as secondary to other identification and​ still be within the law?

Transferring of Accounts (Beneficiary & IRA)

07/15/2018

The majority of our IRA customers have their spouse listed as beneficiary. When an IRA holder passed away, we would change the title to the "Spouse as Beneficiary of the deceased IRA" and their SS# if they chose to not treat as their own. We had two IRA holders (in RMD) pass away this year and had multiple children listed as beneficiary. We set up separate accounts for each child as "Beneficiary of the fathers IRA" and transferred the funds to them. This was done "in-house" with transcodes to just transfer the funds to the separate accounts (no paper work other than the entries). What is the proper way to handle the transferring of accounts like this? Should we have completed new account paperwork for a new IRA account? For CIP purpose?

List Authorized Signers on CTR for Night Drop?

07/15/2018

We have a business account with approximately 8 authorized signers and a qualifying transaction from the night drop. On the CTR, I understand that the Night Drop explains why you have not identified a conductor, but do I list all the authorized signers on the account (all parties benefit from deposits) or just the business?

Schedule of Fees

07/15/2018

Is a bank required to give its business customers a schedule of fees?

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