Protecting Your Customers from Identity Theft

Answer: 

• Adhering to privacy policies and establishing a robust authentication method to open new accounts. Translated means two forms of easily replicated ID are insufficient and data bases that reflect a potentially fraudulent ID holder is equally insufficient.
• Shredding all customer personal information or sponsoring a community shred day.
• Employing anti-phishing solutions to ensure Web sites set up to steal pins and passwords aren't emplaced.
• Limiting employee access to customers' sensitive information.
• Monitoring accounts for suspicious activity that doesn't fit the normal customer pattern.
• Educating, training and empowering your employees to take action when they suspect fraud.