Answer by Randy Carey: It would depend on the bank that is offering the product. It could include viewing accounts, bill payments, transfers, ACH, wires, e-statements, the list goes on and on.
Answer by Andy Zavoina: At its core, electronic banking. As Randy noted there are many products and services which fit into this category. And what is in these categories this year, will differ from next year as innovation opens new ways for banks to serve their customers.
First published on BankersOnline.com 3/11/13.