Do you have any idea how many internal DDA accounts are on your books? How would you go about identifying them? Do you know who controls them and makes entries in them?
Learn the most important points in operating an HSA program for employer groups. Opening HSAs for groups is not the same as individual HSAs. Failing to know the differences could destroy the trust of a key business you serve.
Recorded on February 20, 2015
Opening Accounts for High Risk Customer: Documentation, Scripts and Risk Mitigation
Do you or don't you bank or not bank high risk customers? If you choose to bank some of the high risk customer groups, what should you be looking for and what paperwork and documentation should you get before you enter the relationship.
When a customer dies, this isn't an easy matter for the bank, or the next of kin. You must balance procedures and compassion. In this program, we examine how a customer's death impacts deposit accounts, CDs and safe deposit boxes.
In this program, we will look at the good, the bad and the ugly forms of identification. You will want to use this time to relook at your Customer Identification Program list of identifications and determine if it is up to speed for your market.
Recorded on December 12, 2013
Mastering the ACH Rules: 2013 in Review & The Future
Keeping up with the rules changes that affect your institution can be a challenge. NACHA's updates to the ACH Rules don't get all the "hype" that surrounds the latest Dodd-Frank-related change to mortgage rules, after all.
The longer an account stays with your bank, the greater the chances that you'll be asked to change a depositor's name on your records, or to add a new owner or signer.
Recorded on June 21, 2013
Garnishments & Federal Benefit Payments, As Amended