Bio:
Brian Crow is Executive Vice President at Thomas Compliance Associates, Inc. in Chicago, IL. Brian brings 20 years of prior banking experience to the consulting field. He was most recently Assistant Vice President and BSA Administrator for a suburban Chicago bank, where his responsibilities included preparing the bank's annual BSA risk assessment and audit documentation. Earlier as Operations Officer at the same bank, Brian monitored AML activity, aided in the implementation of the bank's AML software, and designed the bank's authentication blocking program that helped to reduce debit card fraud losses by 95 percent. Brian's responsibilities also included managing the bank's Regulation E claims, managing the bank's courtesy overdraft program, reviewing Reg CC hold notices for accuracy, and processing claims for fraudulent signatures and endorsements.
Mr. Crow has been, and continues to be, an education consultant for BOL Learning Connect, conducting webinars that have covered VISA/MasterCard chargebacks, debit card compliance and fraud prevention for hundreds of banks. It was in this role that Mr. Crow was recognized as a Bankers Online Guru in 2011.
Like many of us, Mr. Crow began his banking career as a teller, working his way up to head teller and then branch management responsibilities. He earned a B.A. degree in Theology from Concordia University, River Forest, Illinois. Because of his education background, Brian has been given the unofficial title of "Security Evangelist" as he strives to help financial institutions protect their bottom line from losses related to fraud.
See all Upcoming and On-Demand training presented by Brian.
Questions Answered
03/05/2023
A customer passes and an estate account is opened at another institution by the appointed executor of the deceased. We receive the death certificate and letter of instruction from the executor to disburse the funds to the estate at the other bank. Are any CIP forms needed for the executor or anyone else on our end?
02/26/2023
Can a check payable to an LLC be endorsed over to a corporation?
We have a customer that is wanting us to accept checks made payable to his LLC and allow him to deposit them into his corporation account.
02/19/2023
Regarding the Annual Error Resolution notice required by Reg E, for online statements can this resolution just be added to the website or does it have to be actually sent to each customer with their online statement?
01/01/2023
VISA and Mastercard rules both have "non-discrimination" clauses in their operating rules (for cash advances) that state if a maximum amount is established, it must be applied uniformly to customers and non-customers. I am searching the VISA Operating Rules but can't locate any specific language for uniformity of cash advances for customers vs. non-customers. Can someone tell me the exact VISA rule number and where I can find the exact clause (online) in the VISA Operating Rules?
12/11/2022
When advertising time deposit rates with a bump rate feature, what all is required?
Also how do you disclose a rate ceiling, as a rate or APY?
11/27/2022
Should OFAC checks be run on a minor?
11/13/2022
Are churches and other non-profit organizations allowed to open Certificate of Deposits?
11/06/2022
We are a small bank so just the BSA Officer has access to our system. Are there any compliance concerns with this?
10/30/2022
Our system allows us to use repetitive reasons for clearing alerts. Our auditor recommended we not use these. Why is that?
10/23/2022
Our system allows us to “mass clear” alerts we know are not suspicious. Any compliance concerns with this process?
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