A customer's Username and password for accessing online banking is one of the most important components in safeguarding access to their financial information. Helping your customers understand the importance of safeguarding this information will protect them from becoming a victim of online fraud.
You are correct that the FDIC's "Tips for Safe Banking over the Internet" only briefly touches upon PIN number security. It focuses more on "best practices" when banking online.
Here are some other resources that provide more detailed guidance on the importance of protecting your Password or PIN:
It may also be useful to include additional information on potential Web scams that could unwittingly compromise a user's information.
Take a look at some of these resources:
Also, it's important to remind your customers to keep current with anti-virus software and to be aware of any updates to their browser software that would prevent breaches of information.
First published on BankersOnline.com 2/4/02