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Lifelines to staff

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Question: 
At a recent program you were discussing lifelines to staff to report internal fraud or fraud in general. Can you elaborate on this discussion?
Answer: 

Many institutions inform staff to report all fraud to a particular officer normally the security officer. With only one person to report this to staff might not. If your security officer is former law enforcement, an alpha person or someone people just don’t like they won’t report problems. The strength of the person or a personality clash will reduce your reporting function. We recommend you have a hotline for people to call at 2 am in the morning when they can’t sleep. This hotline should be an outside service so staff knows they can report anonymously. We also recommend the people you use to report sexual harassment be added as a place to report fraud. Having one person to report an incident to is like putting all your eggs in one basket. When we refer to lifelines we mean adding more ways to report fraud to management.
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Learn more about Barry Thompson’s webinar 20 Internal Fraud Errors to Avoid

First published on 11/17/2019

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