The biggest challenge I often notice when bankers report to the board is their use of acronyms. This can create confusion and hinder effective communication, especially since board members may not have a background in banking. For instance, consider the acronym "SARs." While it's familiar to bankers as Suspicious Activity Reports, others might interpret it differently, such as "Society of Abdominal Radiology" or "Search and Rescue."
This ambiguity can derail the flow of communication, as board members may pause to decipher the meaning of the acronym, diverting their attention from the core message. To ensure clear and impactful communication, it's essential to avoid excessive use of acronyms and provide context or explanations where necessary. This allows board members to fully engage with the content of the report without being distracted by deciphering unfamiliar terms.
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One of the biggest problems when reporting to the board?
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What is the biggest problem you notice when bankers report to the board?
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