CFPB: BNPL lenders are credit card providers

The CFPB this morning issued an interpretive rule that confirms that Buy Now, Pay Later (BNPL) lenders are credit card providers. Accordingly, BNPL lenders must provide consumers some key legal protections and rights that apply to conventional credit cards. These include a right to dispute charges and demand a refund from the lender after returning a product purchased with a BNPL loan. The CFPB launched its inquiry into the rapidly expanding BNPL market more than two years ago and continues to see consumer complaints related to refunds and disputed transactions.

Under the rule, BNPL lenders will be required to:

• Investigate disputes
• Refund returned products or canceled services
• Provide periodic billing statements

The interpretive rule is applicable 60 days after its May 31, 2024, publication at 89 FR 47068 in the Federal Register (Effective date July 30, 2024). While the CFPB states that Administrative Procedures Act does not require it, the Bureau is opting to collect comments on the rule and may make revisions after reviewing any feedback. Comments will be accepted on the rule through August 1, 2024.
Update: Federal Register publication information and effective date have been added. References to a "proposal" have been removed; the interpretive rule was issued to become effective as published, but may be revised after the CFPB reviews the feedback it receives.